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Metadata files? Or copied files after dumping footage.

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Elizabeth Perlman
Metadata files? Or copied files after dumping footage.
on Mar 20, 2014 at 8:45:40 pm

One of the cameras duplicated the video files after I exported onto the drives. Any idea what this is? the files above are unplayable while the rest are fine.

http://images.creativecow.net/204347/screenshot2014-03-20at3.43.18pm.png


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Peter J. DeCrescenzo
Re: Metadata files? Or copied files after dumping footage.
on Mar 21, 2014 at 5:55:45 am
Last Edited By Peter J. DeCrescenzo on Mar 21, 2014 at 5:58:09 am

As recommended, did you use a computer to format the SSD or SD media before the camera recorded on it?

(Simply deleting files instead of formatting can result in unexpected results.)

Is the SSD or SD media one of the tested and recommended drives/cards listed on BMD's website?
http://www.blackmagicdesign.com/au/support/detail/faqs?sid=27541&pid=34849&...
http://www.blackmagicdesign.com/nz/support/detail/faqs?sid=27541&pid=27542&...
http://www.blackmagicdesign.com/au/support/detail/faqs?sid=27541&pid=34851&...

Is your camera's firmware up-to-date?
http://www.blackmagicdesign.com/au/support

If none of the above resolve your issue, it's possible the computer drive dock or card dock (or computer configuration) you're using is causing the problem. Test using a different dock (or update its driver software) and/or computer.

If still no joy, contact BMD technical support for your region so they can evaluate your issue:
http://www.blackmagicdesign.com/au/company

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