I have sent my unit out for repair for a few other things that I definitely know are broken. I also asked them (the factory) to check out the focus as I am having a real weird time with it. Using focus assist and the like I am able to see that an object is in focus when taping. Yet, when I get the footage on my NLE the stuff looks soft. Yes I have adjusted the back-focus multiple times hoping that would resolve the issue. This has not helped. The folks at the factory are not seeing or are just ignoring this issue. Any ideas?