Syntheyes preview movie not working on PC

Hey All,

I'm getting errors when I try to preview out a movie on my PC. I've tried all the options including the obvious sequences and then taking those sequences into Nuke and writing out a movie and still some issues with playback.

I'm sure this is more of a video issue codec on the pc, but I really haven't been able to find any answers online.

Maybe some help in figuring out what I need? Anyone?

Ask me specifics and I'll give you what I have and what I know. right now sort of shooting the dark, so not sure where to begin other than the codec, which I've been researching.