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Prelude Non-Responsive

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Nathan McAlpine
Prelude Non-Responsive
on Oct 24, 2017 at 2:32:35 pm

I updated to Prelude 2018 and it is very non-responsive. When I go to ingest footage, every time I click a folder, it say's "Not Responding" then takes several seconds to open the folder. When I finally locate the footage to be ingested (if I can manage to get there without prelude crashing), I select all my clips, choose 'transfer clips to destination' and 'transcode' to MXF. Once I hit ingest, Prelude Crashes. Sometimes it ingests one clip before crashing. I had issues with 2017 too so I just stuck with 2015. Unfortunately I accidentally deleted 2015 when I updated to 2018... So now I'm stuck.

Actually, now I can't even navigate to my footage without prelude crashing...
Any suggestions? I've trashed my preferences.. Uninstalled, and reinstalled..

I'm on a Windows 7 64bit, Intel Xeon CPU E5-2650 2.00GHz (2 processors) 64GB RAM
Running Adobe Prelude CC 2018

Nathan McAlpine
Sales Promotion & Commercial Producer- WDIV-TV4


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