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Media Encoder cannot open HEVC H.265 HDR 10-bit videos

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Ovi Dan
Media Encoder cannot open HEVC H.265 HDR 10-bit videos
on Nov 13, 2016 at 4:04:35 am

I have been struggling with Adobe support to make Media Encoder successfully open HEVC H.265 HDR 10-bit videos. This is actually the only reason I got a CC plan.

Public examples of videos with this problem:
http://demo-uhd3d.com/fiche.php?cat=uhd&id=145
http://demo-uhd3d.com/fiche.php?cat=uhd&id=150

Can somebody please try to open these in Media Encoder?

My setup: Windows 10 64 bit, GTX 1070

The error I see is: The file Filename.mp4 could not be imported. The source file appears to be corrupted. Please check that it is a valid file.

I confirmed with support that I have the HEVC codec installed correctly, as I can successfully export HEVC.


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