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Media offline in Encoder, fine in Premiere

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Steven J Casey
Media offline in Encoder, fine in Premiere
on Feb 11, 2016 at 9:23:09 pm

What causes media to go offline in Encoder when it's perfectly fine in Premiere? Export from Premiere, Encoder opens, check settings, render the file. Same flow as always, except all the sudden my file has the Media Offline message in the middle.

Thanks



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Lisa Bradley
Re: Media offline in Encoder, fine in Premiere
on Feb 17, 2016 at 8:07:36 pm

It's probably referencing a bad render - clear your renders.

Lisa Bradley
Editor/Videographer


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Benjamin Reichman
Re: Media offline in Encoder, fine in Premiere
on Apr 20, 2016 at 6:11:57 pm

I'm having the same problem, but clearing my renders and cleaning my Media Database Cache (a tip I saw elsewhere) aren't fixing it.

My workaround this afternoon is to tie up Premiere by choosing "Export" instead of "Queue," and that works. But I still obviously need to solve this. Any other suggestions? Thanks!


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Benjamin Reichman
Re: Media offline in Encoder, fine in Premiere
on Apr 20, 2016 at 6:14:29 pm

OK, scratch that. After repeating the steps a second time, it worked. Not sure why it didn't the first time. But it's working now -- thanks, Lisa!


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Lisa Bradley
Re: Media offline in Encoder, fine in Premiere
on Apr 22, 2016 at 4:08:48 pm

You're welcome... funky renders... they'll get ya every time...

Lisa Bradley
Editor/Videographer


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Paul Holbrook
Re: Media offline in Encoder, fine in Premiere
on Apr 28, 2016 at 1:30:40 pm

How do you clear renders?


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Lisa Bradley
Re: Media offline in Encoder, fine in Premiere
on Apr 28, 2016 at 7:56:23 pm

It is in your Premiere Pro prefs

Lisa Bradley
Editor/Videographer


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