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H.264 always fails

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Kris Sheehan
H.264 always fails
on Sep 16, 2015 at 2:22:22 pm

I am trying to export a project from Adobe Premier as a h.264 file. Every single time, no matter the project, I get the same thing. It completes with warnings and the file size is only 1kb. I have no issue exporting as any other file type.

This is the same thing in the log that I get everytime:


09/16/2015 08:58:37 AM : Queue Started


- Source File: C:\Users\aeksa\AppData\Local\Temp\2016 LVPF Intro Video_9.prproj
- Output File: S:\Million Dollar Vegas Producer Forum\2016\Videos\00013_1.mp4
- Preset Used: Custom
- Video: 1920x1080 (1.0), 29.97 fps, Progressive, 00:01:55:21
- Audio: AAC, 320 kbps, 48 kHz, Stereo
- Bitrate: VBR, 1 pass, Target 10.00 Mbps, Max 12.00 Mbps
- Encoding Time: 00:04:48
09/16/2015 09:03:32 AM : File Encoded with warning
------------------------------------------------------------
File importer detected an inconsistency in the file structure of 00013_1.mp4. Reading and writing this file's metadata (XMP) has been disabled.

Adobe Media Encoder
Could not write XMP data in output file.

Does anyone have any ideas? I'm at a total loss.


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Michael Tamony
Re: H.264 always fails
on Oct 19, 2015 at 7:55:47 pm

Any solution to this? All of a sudden I am getting this error in CC.


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Kris Sheehan
Re: H.264 always fails
on Oct 19, 2015 at 10:10:50 pm

I haven't found a solution. I've reinstalled the software and updated to cc2015 and still have the same issue. I've also tried it on a second machine and run into the same problem.


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Michael Tamony
Re: H.264 always fails
on Oct 19, 2015 at 10:43:19 pm

I actually solved it by saving to my desktop instead of an external drive.


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Sam Lanes
Re: H.264 always fails
on Nov 26, 2015 at 12:14:12 pm

All of our team are having the same issue at the moment, which is something we never used to encounter.

We are exporting to a network drive, and are currently resolving this by exporting to the desktop. However, this isn't a viable long-term solution, as we often export multiple files, which then need to be moved into the shared storage.

I think there is some kind of issue writing metadata or some such onto the files. It is very frustrating as it only fails in the final, final stage of encoding.


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Kris Sheehan
Re: H.264 always fails
on Nov 30, 2015 at 2:04:01 pm

Yeah, my solution has been to save to the desktop and then move to the network. This is not a long-term solution but it is getting me by for now.


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