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No Video Preview Image in Settings - Can't see Source or Output! (CS5 / Mac Lion)

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Jesse Selwyn
No Video Preview Image in Settings - Can't see Source or Output! (CS5 / Mac Lion)
on Apr 2, 2012 at 6:44:13 pm

This program has been working fine for me until I got a new computer.
Opened up CS5 and dragged in my video files to convert -- and when I click "Settings...", there SHOULD be a video image preview for both my source and output.

However, this preview is gone.
If I actually start the queue, I can see a preview image in the queue window, but not in the settings window.

Need to have this preview image so I can mark in/out points accurately, but I just can't get it to show up.
Tried all types of video files, and nothing is displaying.

Could this be an issue with Mac Lion?
Was working fine with Snow Leopard...

Any ideas? Thank you!


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Todd Kopriva
Re: No Video Preview Image in Settings - Can't see Source or Output! (CS5 / Mac Lion)
on Apr 3, 2012 at 2:15:04 am

Apple changed something in Lion that broke this feature. See this thread:
http://forums.adobe.com/message/4206875

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Todd Kopriva, Adobe Systems Incorporated
product manager, professional video software
After Effects Help & Support
Premiere Pro Help & Support
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Jesse Selwyn
Re: No Video Preview Image in Settings - Can't see Source or Output! (CS5 / Mac Lion)
on Apr 3, 2012 at 2:18:34 am

Thanks for the link. Good to know.


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