I purchased a Pinnacle Pro-ONE RTDV card (from the Videoguys, of course!) in 2003 and made a number of projects. Good product (for that time). Then I relocated to France and had no time for video editing for about 2 yearsâ€¦
A few days ago, opening Adobe Premiere 6.5 I got an error message telling me that Instant RT wasn't working. I opened checked Device Manager and noticed that 3 of the 4 devices related to the Pro-ONE RTDV card were working OK, but the 3D Renderer was missing in the "Display" category.
I reinstalled the Pro-ONE software - no success.
I reinstalled the card itself (it was clean, no component burnt!) - no success.
I tried to Add hardware manually (Control Panel) and reinstalled the Pinnacle Pro-ONE (3D Renderer) driver, and obtained following error message:
"The software for this device is now installed, but may not work correctly. This device cannot start (Code 10)"
Recently, I upgraded my Windows XP Pro w/ Service Pack 2. Unfortunately I can't tell if 3D Renderer was working just before this Operating System update or not, since I haven't edited videos in the last 2 years.
Do you think that it could be a solvable software issue, or more likely a hardware problem?