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dan
Dropped video & audio frames problem, choppy s
by
on May 24, 2003 at 3:56:56 pm

Hi,

I'm using the Pyro 1394 Port PCMCIA card/Premiere 6.5 bundle that I purchased from VideoGuys.com in my laptop to do video captures - Windows 2000 OS. I'm getting choppy sound when capturing DV video from my Sony TRV-27 cam - dropped video and audio frames.

I took suggestions given earlier and made sure the video card is seated solidly, defraged my hard drive, DMA is enabled as well.

Sometimes audio during capture starts out fine the first half minute or so, but then it becomes more and more choppy until I can't even hear the audio track.

How can I prevent dropped audio and video frames?

Thanks.





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dan
Re: Dropped video & audio frames problem, chop
by
on Jun 20, 2003 at 1:26:33 am

Hmmm...

Does anyone in technical support at video guys.com monitor this forum and answer support questions?

I have been waiting for four weeks for an answer on this one. even sent an e-mail to video guys support, and no one got back to me. Seems like very poor response time for paying customers.


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John Q
Re: Dropped video & audio frames problem, chop
on Jun 21, 2003 at 12:32:48 am

Well, some more configuration info would help, like how much RAM?
What are your video settings? I'd suggest using 16-bit color.
Close any other apps, like antivirus software.
Have you defragged your hard drive?

I've never tried to do capture on a notebook, so I honestly don't know what the limitations are, but a desktop requires a dedicated hard drive to stream the video/audio. You might have to add an external firewire drive, unless your notebook can support a second hard drive internally.


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dan
Re: Dropped video & audio frames problem, chop
by
on Jun 21, 2003 at 1:44:11 am

512 Meg ram, all other apps were closed.

I defragged HD several times.

Video settings? Do you mean from within Premiere or my monitor settings?


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John Q
Re: Dropped video & audio frames problem, chop
on Jun 21, 2003 at 4:50:50 am

Your video adapter display settings should be 16 bit color.


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