A friend of mine who at the moment cannot use the Internet is having trouble with his new Studio DC 10 Plus card.
When he eventually managed to capture his video for the first time, there was audio getting through, but hasn't been able to get any video through to his computer. After a short while the computer locks up and he has to do a system restore in order to try it again. Any help would be appreciated.
Studio D 10 Plus
Studio 7 software.
Is it really a Studio DC10 Plus??? That is an old, discontinued Pinnacle product and may guess would be that it is not working because it does not have the new drivers to support your friends system. For a similar (and current) item check out the Pinnacle Studio 8 Deluxe which is now $199.95 after rebate. http://www.videoguys.com/studiodeluxe.html