My company upgraded to Liquid Edition 5.5 with Video Guys about a year and a half ago. It worked fine, no problem. We're using a Dell Dimension 8200.
A problem has come up recently with the viewers in the program. We are able to digitize and import clips, but the clip video does not appear in the preview or master windows. The audio does appear in the preview window. The timeline appears normal with thumbnail representation of the clip, but video from timeline does not appear in the master viewer.
I am able to view the clips in external programs such as Windows Media Video, etc., so I'm sure they are being imported and rendered.
I also tried a couple tests from Title Deco. These are not viewable in the preview window or master window either.
Got any ideas?