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dv 500 plus audio problem

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johnstroh
dv 500 plus audio problem
on Sep 22, 2002 at 10:01:57 pm

i have pinnacle dv 500 plus card and premiere 6. when i first set up the system, it worked all right. recently i am having problems capturing the audio portion of video tapes. the video is doing fine, but i don't have any sound with it. my son has installed some programs (real audio, and some music downloading programsm etc.,) so i don't know if some of the original settings have been changed and that might be causing the problem. i would appreciate any suggestions that you might have. thanks, john


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Jon Oransky
Re: dv 500 plus audio problem
on Sep 23, 2002 at 6:03:05 pm

make sure you're using the pinnacle dv ntsc preset in Premiere. if you are, try to reinstall the drivers.

- Jon


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johnstroh
Re: dv 500 plus audio problem
on Sep 23, 2002 at 8:53:01 pm

thanks for your prompt reply. i have now discovered that the audio is being captured. i just can't hear it when i play the clip from the timeline on the monitor. if i play it back to the video camera, the sound is fine. any suggestions for this problem. thanks, john


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