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capturing problem with premiere

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capturing problem with premiere
on May 26, 2004 at 5:14:11 pm

We are trying to capture video that has 2 channels of audio...We used a Canon XL1 and recorded audio using the shotgun nat mic, as well as a wireless lav mic. when we try to capture to my computer using firewire from the camera to my computer, it only takes the nat mic's audio. we have checked and both channels of audio are on the tape, why cant we capture both? The person who owns the camera has captured on 3 other computers the same way, and gets all the audio, does anyone have an idea why it wont capture correctly on my computer?

Thanks in advance!

my system: AMD 2200, 512MB RAM, standard Firewire card premiere 6.5.

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