FORUMS: list search recent posts

Suddently doesn't work with PC

COW Forums : Facilis Technology

<< PREVIOUS   •   VIEW ALL   •   PRINT   •   NEXT >>
Kate Ushakova
Suddently doesn't work with PC
on Nov 26, 2012 at 4:36:37 pm

After IT pushed out some kind of update (only god knows what now...) Terrablock doesn't show the contents of the volumes it is mounting. The volumes look that like they mounted fine (green) but there is nothing inside. I can connect fine from a MAC, so it's not anything related to the server itself i believe. Did anyone else have a similar problem?


Return to posts index

Matthew Mullen
Re: Suddently doesn't work with PC
on Nov 26, 2012 at 6:53:24 pm

Kate,

What version of Facilis software?

What is the exact OS version? are all clients having this behavior?

Is this with Single or Multi user volumes?


Return to posts index

Kate Ushakova
Re: Suddently doesn't work with PC
on Nov 26, 2012 at 7:59:35 pm

Facilis Terrablock Manager ver 5.0.3

Windows 7 Enterprise SP1

3 Multi-user volumes.


Return to posts index


Matthew Mullen
Re: Suddently doesn't work with PC
on Nov 26, 2012 at 8:02:26 pm

You should find the Multi Write volumes mounted on the server.

Do the contents show in the volumes on the server?

If not I would run a chkdsk on those volumes on the server.


Return to posts index

Kate Ushakova
Re: Suddently doesn't work with PC
on Nov 27, 2012 at 3:18:17 pm

I don't have access to the server itself. and also I can see the contents of the volumes fine when I'm connecting from my MAC OS...


Return to posts index

Matthew Mullen
Re: Suddently doesn't work with PC
on Nov 27, 2012 at 5:39:46 pm

If you unmount then remount he volumes via the manager do the contents reappear?

If this doesn't help can you call our support line or e-mail support@facilis.com with your contact info?

-Matt


Return to posts index


Matthew Mullen
Re: Suddently doesn't work with PC
on Nov 29, 2012 at 7:23:21 pm

Hi Kate,

I never got anything from you. Are you still having an issue?


Return to posts index

<< PREVIOUS   •   VIEW ALL   •   PRINT   •   NEXT >>
© 2017 CreativeCOW.net All Rights Reserved
[TOP]