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Facilis won't unmount drives

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Fred Matthews
Facilis won't unmount drives
on Dec 27, 2013 at 10:46:19 pm

Our facility recently installed a 48TB Terrablock 5.7.3 running with Avid MC Nitris DX 7.0.2.

There have been a number of occasions of late when one suite or another cannot unmount from a drive.

Any thoughts?


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Matthew Mullen
Re: Facilis won't unmount drives
on Dec 30, 2013 at 3:08:37 pm

You may have got the volume in a condition where they show up multiple times in the mount index. To clear this up, unmount all the volumes on the client and then use the unmount by index feature on the server to clear up the index. You may have to unmount each volume multiple times.

You simply highlight the volume, choose unmount by index, and choose the user it is stuck on. You should see the user un-highlight in the list on the right.

This should be resolved in the release of V6.

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