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deleting a mounted user

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Thomas Byskov
deleting a mounted user
on Jun 24, 2013 at 9:02:55 am

I need to delete a volume on the terra block. The problem is that there is a user that is mounted in write mode. So the terrablock manager wont allow it. The next problem is, that the user is a "ghost" user. Meaning that it is a machine that was rented in at the beginning of a project. The machine has now been returned, but apparently the user profile is still seen by the terrablock as an active and logged on user.

I have not tried to delete the user. Because the user profiler has the same name as the rest of our editing suites. It only differs in "Hostname". So I guess that if I delete the user profile, I will also have deleted the rest of our editing suites, where people are working..

So how can I get to deleting the volume?


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Thomas Byskov
Re: deleting a mounted user
on Jun 25, 2013 at 11:35:54 am

Finally got it to work.. with some help...


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Matthew Mullen
Re: deleting a mounted user
on Jun 25, 2013 at 8:19:17 pm

Thomas,

Feel free to contact us directly whenever you have an issue (support@facilis.com). While we do monitor the boards here you'll usually get a faster response directly.


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