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Blu Ray disc-image problem

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stephen cockrell
Blu Ray disc-image problem
on Jan 24, 2018 at 1:10:17 pm

Hello,

I need to create a Blu Ray image of a show I edited in FCPX using Compressor 4. The length of the video is 2 hours and 45 minutes. I want to be able to make multiple copies on Dual Layer BD-Rs. I exported it from FCPX as a master file and imported this into Compressor. Every time I submit the job it renders (27 hours!) Compressor outputs the H.264 and ac3 video/audio files OK, but when the Create Disc app opens to make the image it tells me there was an error creating my disc image and that “there is not enough space on your disc to complete the operation”. There is a button to “try again” but when I click this I get another error “DSP Publishing error 1024”. I have 844GB free on my computer’s drive and the external drive I am using as my destination has 3.38TB free space available. I am able to create disc images of smaller files without any problem. I can only assume that the “free space” is referring to some kind of cache memory allocation which is not big enough to process this large file? If so, where is it and how can I increase its size? I have tried burning direct to disc (disc’s system files got corrupted) saving an image to different locations (same results as described above). I am about to attempt another “submit” for the 5th time having changed the settings in Compressor to “never copy source files to cluster” and changing Qmaster’s storage folder to an external drive. Should this do the trick or is there something else I am missing here? The 27 hour processing each time is driving me insane. So far I have managed to keep the client happy but I really need a solution to this problem. Can anyone PLEASE help?
Thanks.


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John Rofrano
Re: Blu Ray disc-image problem
on Jan 26, 2018 at 1:52:05 pm

[stephen cockrell] " ...but when the Create Disc app opens to make the image it tells me there was an error creating my disc image and that “there is not enough space on your disc to complete the operation”. "
I'm guessing that it is referring to the Blu-ray Disc image and not your hard drive. Did you tell Compressor to use a Dual-Layer Disc? It may be reporting that there is not enough space on a single layer disc because you didn't set the Layer correctly. Double-check that you did.



~jr

http://www.johnrofrano.com
http://www.vasstsoftware.com



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stephen cockrell
Re: Blu Ray disc-image problem
on Jan 27, 2018 at 5:06:17 pm

Thanks for the reply John. Yes I have double checked. I did set the dual-layer correctly. I also tried burning direct to disc and also got an error "please check to see if your boot volume has enough free space". I have 805GB free on my boot volume. The projected size of the blu ray is 32.4GB. How much free boot space do you think it wants exactly?


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John Rofrano
Re: Blu Ray disc-image problem
on Jan 28, 2018 at 2:47:12 pm

I can't imagine that it would need more than double the disc requirements. So if the final project size is 32.4GB then 65GB is all it should need while creating the disc. 805GB should be more than enough. I really don't know what could be going on here. (sorry)

~jr

http://www.johnrofrano.com
http://www.vasstsoftware.com



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stephen cockrell
Re: Blu Ray disc-image problem
on Jan 28, 2018 at 9:06:14 pm

OK. Thanks anyway.


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