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Color Finale crashes FCP after upgarding to 10.3.1

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Alan Langdon
Color Finale crashes FCP after upgarding to 10.3.1
on Apr 7, 2017 at 7:06:15 pm

I was using El Capitan + FCP 10.2.3 and Color Finale
After a SSD crash, I had my mac fixed by a technician and I started afresh with Sierra, FCP 10.3.1. As I opened my project, it denoted that Color FInale was missing, so I quit and installed Color Finale, which as part of the instalation, opens FCP X. As soon as the project loaded, FCP X crashed out, accusing Color Finale to be the reason. And now whenever I open that project in FCP X, it crashed out. When I open another project, with no COlor FInale applied yet, I'm fine, but as soon as i try to add Color FInale to a clip, crash out.
Any ideas?


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Jeff Kirkland
Re: Color Finale crashes FCP after upgarding to 10.3.1
on Apr 7, 2017 at 7:31:43 pm

Just checking you did install the latest version of colour Finale? And I can't remember the details because it didn't apply to me but there was a Color Finale tech note sent out to users just recently about the latest version of Sierra + Color Finale + a certain graphics chip causing a crash and asking users not to update the OS until there was a fix.

You Sh;uld be able to,find the details on their support pages.

----
Jeff Kirkland | Video Producer & Cinematographer
Hobart, Tasmania | Twitter: @jeffkirkland


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Alan Langdon
Re: Color Finale crashes FCP after upgarding to 10.3.1
on Apr 7, 2017 at 7:52:03 pm

Many thanks, I will look into this.



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