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Audio playback mystery with FCPX and Compressor

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Bill Code
Audio playback mystery with FCPX and Compressor
on Aug 15, 2016 at 2:06:37 am

Hi all.

I recently updated to final cut 10.2.3 and osx 10.11.6 on the same day.

I have been editing last week h264 footage shot on a c100. I created a share/send to compressor (4.2.2) default and output some h264 video with aac audio; 5 mov files from the same shoot.

They all played back smoothly and I sent to the client.

But three other people I am filing to all say that the audio is cutting out at certain demarkable points on their macbooks - 3 of the 5 files, in fact, at a couple of points (always the same point), before playing audio again.

I am stumped. I'm totally unable to replicate. I uploaded one to vimeo and played the file - it's fine. I redownloaded one from dropbox (where I had filed it to them) on the tiny chance that was the issue...and it played too - both quicktime player and VLC

What the heck's going on? Has anyone had anything like this? The only thing I can think of is that through the software I have on my machine some codec in the depths of the file will play on my machine but not elsewhere...but that sounds wack anyhow. Any ideas??

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