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red workflow plugin crashing fcpx

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Tom Sefton
red workflow plugin crashing fcpx
on Jan 27, 2015 at 11:28:54 am

Hi all - has anyone else experienced constant crashes when working with the red workflow plugin v4.2 and FCPX 10.1.4?

Our OS is on version 10.9.4 which might complicate things - our mac is a new mac pro 6 core, D700s, 32GB ram....

If it is a simple update to Yosemite - I'll get on with that now?

At the moment I'm unable to view anything in the timeline. Media can be imported, but FCPX crashes once you add media to a timeline and try to play.....


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Jeremy Garchow
Re: red workflow plugin crashing fcpx
on Jan 27, 2015 at 1:09:20 pm

I just finished and color corrected a red raw project in fcpx with stellar results.

No crashing and everything went very smoothly.

I was on 10.9.5, though and have 64GBs of Ram. Are you trying to playback r3d?

Can you play the footage back in red cine x?

Do you have any other videos devices, such as an Aja or decklink device that might need updating?


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Eric Santiago
Re: red workflow plugin crashing fcpx
on Jan 27, 2015 at 1:47:25 pm

What tells you that its the plug-in?
Take the same R3D clips and play with them in REDCINE.
If your game, export a portion and save as a R3D file and test that one.
Ive been using that option on so many variants of Mac and PC since it was offered and not once did the plug-in cause issues.
Its usually the host NLE or the R3D clips themselves.


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Tom Sefton
Re: red workflow plugin crashing fcpx
on Jan 27, 2015 at 3:56:22 pm

The crash log says it is the plugin.

I can't import any raw r3d files into FCPX without a crash.

Red files playback fine in resolve, premiere CC and RedCine X and Red Player....

Really stumped here - tech support from apple and red can't seem to solve it either.


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Tom Sefton
Re: red workflow plugin crashing fcpx
on Jan 27, 2015 at 4:00:01 pm

I also have the latest drivers for the ultra studio 4K.

Slightly better results when using shorter clips direct from the boot drive, but that isn't an option for us.


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Jeremy Garchow
Re: red workflow plugin crashing fcpx
on Jan 27, 2015 at 4:01:12 pm

What else is connected to your system?

Have you tried to trash FCPX prefs, reinstall the R3D plugin, and try again?


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Tom Sefton
Re: red workflow plugin crashing fcpx
on Jan 27, 2015 at 4:15:37 pm

I can try trashing preferences. Will report back.


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Tom Sefton
Re: red workflow plugin crashing fcpx
on Jan 27, 2015 at 4:19:05 pm

Nope that made no difference. Immediate crash when trying to playback the footage on the timeline.

Crashlogs point to the red plugin so tried re-installing multiple times but no difference.


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Jeremy Garchow
Re: red workflow plugin crashing fcpx
on Jan 27, 2015 at 4:27:59 pm

I would delete the Cache using the Finder (to ensure a clean cache).

An alternative is to close the current Library, make a new library with brand new settings (media destination, cache, etc) and try again.

Also, turn off A/V Output for now.


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Tom Sefton
Re: red workflow plugin crashing fcpx
on Jan 27, 2015 at 5:45:45 pm

Tried trashing preferences, deleting libraries, un-installing red plugin and starting again - nothing has worked thus far...


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Jeremy Garchow
Re: red workflow plugin crashing fcpx
on Jan 27, 2015 at 6:34:39 pm

And turned off A/V output?

What 3rd party templates/filters do you have?

Have you updated to 10.9.5 (not yosemite).


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Tom Sefton
Re: red workflow plugin crashing fcpx
on Jan 27, 2015 at 6:43:12 pm

Updated to yosemite, but apple tech support and red didn't think that was the issue.

No 3rd party effects being used and the AV output can be switched off or on and the program still crashes


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Jeremy Garchow
Re: red workflow plugin crashing fcpx
on Jan 27, 2015 at 6:45:04 pm

[Tom Sefton] "No 3rd party effects being used"

Not used, but what is installed?


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Tom Sefton
Re: red workflow plugin crashing fcpx
on Jan 27, 2015 at 8:20:10 pm

Monotype and a few others that cross over from Premiere....


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Jeremy Garchow
Re: red workflow plugin crashing fcpx
on Jan 27, 2015 at 8:21:13 pm

All Noise Industries?


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Jeremy Garchow
Re: red workflow plugin crashing fcpx
on Jan 27, 2015 at 8:21:38 pm

Do you have a short r3d file you can post?


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Tom Sefton
Re: red workflow plugin crashing fcpx
on Jan 27, 2015 at 9:13:28 pm

I'll try and do that tomorrow - I've got AppleCare and red looking into it but nothing so far. Noise industries is on there but can come off if it forced a clash. Thanks for your help so far.


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Eric Santiago
Re: red workflow plugin crashing fcpx
on Jan 28, 2015 at 5:48:55 pm

I had to dig deep into the Library folder in my OS a few times due to this RED ROCKET install error I was getting.
I wonder if you can that deep to get rid of all RED code and try installing from the start.
For us it was the RED ROCKET install that gave us fits across all the new Mac Pro's.
Took a few attempts and even had to re-install the OS a few times.
Finally got 6 of em running fine .


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