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Alert - updating to Cuda Driver 5.5.47 causes fcp x to crash

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Robert Castiglione
Alert - updating to Cuda Driver 5.5.47 causes fcp x to crash
on Mar 10, 2014 at 2:32:12 am

Hi,

Just a warning. I was getting a continuously annoying message saying my cuda driver on my new mac pro 6 core needed updating. I updated to the very latest driver 5.5.47. This has rendered FCP x unusable. It cannot load the Cuda plug in at all.

Ironically, Nvidia claims that this driver fixes crashes in some programmes.

Best

Rob Castiglione


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Jeremy Garchow
Re: Alert - updating to Cuda Driver 5.5.47 causes fcp x to crash
on Mar 10, 2014 at 2:20:07 pm
Last Edited By Jeremy Garchow on Mar 10, 2014 at 2:20:46 pm

Just curious why we would need a CUDA driver for the new MacPro or is that installed with Resolve or something?


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Charlie Austin
Re: Alert - updating to Cuda Driver 5.5.47 causes fcp x to crash
on Mar 10, 2014 at 5:03:53 pm

[Robert Castiglione] "I updated to the very latest driver 5.5.47. This has rendered FCP x unusable. It cannot load the Cuda plug in at all."

FWIW, It causes no problems at all on my iMac (Late 2012)

-------------------------------------------------------------

~ My FCPX Babbling blog ~
~"It is a poor craftsman who blames his tools."~
~"The function you just attempted is not yet implemented"~


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Robert Castiglione
Re: Alert - updating to Cuda Driver 5.5.47 causes fcp x to crash
on Mar 10, 2014 at 10:58:28 pm

The Cuda driver is necessary because it powers neat video's excellent noise reduction software. I am wondering whether it is a bug in Neat Video

Apple care eventually resolved the problem. I had to remove the latest driver and roll back to the previous driver.


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Jeremy Garchow
Re: Alert - updating to Cuda Driver 5.5.47 causes fcp x to crash
on Mar 11, 2014 at 12:48:42 pm

[Robert Castiglione] "The Cuda driver is necessary because it powers neat video's excellent noise reduction software. I am wondering whether it is a bug in Neat Video"

Huh. Seems odd that a CUDA driver is needed when there's no hardware to use it, or maybe I misunderstand how CUDA works.

Just curious but what driver version is broken and which one works?


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Robert Castiglione
Re: Alert - updating to Cuda Driver 5.5.47 causes fcp x to crash
on Mar 11, 2014 at 1:57:13 pm

I am not purporting to understand how it works. I am describing empirically what took place.

The problem started immediately after the cuda driver was updated to the latest version. The log clearly indicated that the driver was implicated. That was the conclusion that Apple came to in diagnosing the problem.

After that Neat Video ceased to function altogether and the controls disappeared.

I reinstalled the previous driver and neat video commenced working again.

Best


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Jeremy Garchow
Re: Alert - updating to Cuda Driver 5.5.47 causes fcp x to crash
on Mar 11, 2014 at 2:02:20 pm

Did you install the CUDA driver the first time?


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Robert Castiglione
Re: Alert - updating to Cuda Driver 5.5.47 causes fcp x to crash
on Mar 11, 2014 at 2:05:12 pm

No. It was the driver which came with the new mac pro. I only updated because I got a warning message from Nvidia when the computer started up that it needed an update to a new driver. As noted, now that I have rolled back to the previous version, all is well and FCP X is rock solid again.


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Jeremy Garchow
Re: Alert - updating to Cuda Driver 5.5.47 causes fcp x to crash
on Mar 11, 2014 at 2:21:51 pm

Thanks.

Sorry to bug you, but I am expecting new MacPros soon and I was just curious if the CUDA drivers came standard or if you installed them.

Your information has been very helpful.

Jeremy


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Robert Castiglione
Re: Alert - updating to Cuda Driver 5.5.47 causes fcp x to crash
on Mar 11, 2014 at 2:33:50 pm

Not at all Jeremy. I was kind of very surprised that the presence of the Nvidia driver could wreak such havoc with FCP X. However, I suspect that it was some strange interaction with Neat Video's software. The apple engineers told me that they had not encountered the problem before. As noted, the driver that caused all the difficulties is 5.5.47 - if there is an issue you can always uninstall it and all the associated Nvidia files and reinstall the previous driver. Best Rob


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Jeremy Garchow
Re: Alert - updating to Cuda Driver 5.5.47 causes fcp x to crash
on Mar 11, 2014 at 5:13:24 pm

[Robert Castiglione] "Not at all Jeremy. I was kind of very surprised that the presence of the Nvidia driver could wreak such havoc with FCP X. However, I suspect that it was some strange interaction with Neat Video's software. "

Have you contacted Neat Video about it?

Jeremy


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Isa Totah
Re: Alert - updating to Cuda Driver 5.5.47 causes fcp x to crash
on Mar 17, 2014 at 6:29:31 pm

This just happened to me on my new Mac Pro. How do you remove the CUDA driver and install the older version?


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Jeremy Garchow
Re: Alert - updating to Cuda Driver 5.5.47 causes fcp x to crash
on Mar 11, 2014 at 5:25:27 pm

[Charlie Austin] "FWIW, It causes no problems at all on my iMac (Late 2012)"

This is because you have an Nvidia graphics card, perhaps?

Jeremy


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Charlie Austin
Re: Alert - updating to Cuda Driver 5.5.47 causes fcp x to crash
on Mar 11, 2014 at 5:34:47 pm

[Jeremy Garchow] "This is because you have an Nvidia graphics card, perhaps?"

Yes indeed. Weird that neat uses the CUDA driver when no Nvidia card is present. Guess they don't use OpenCL? Just did a little googling, and it seems that an app written to use CUDA can run on non-CUDA GPU's using some voodoo that is above my pay grade to comprehend. I'd guess that's what's happening, and I guess changing the CUDA driver breaks it.

-------------------------------------------------------------

~ My FCPX Babbling blog ~
~"It is a poor craftsman who blames his tools."~
~"The function you just attempted is not yet implemented"~


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Jeremy Garchow
Re: Alert - updating to Cuda Driver 5.5.47 causes fcp x to crash
on Mar 11, 2014 at 6:33:20 pm

[Charlie Austin] "Yes indeed. Weird that neat uses the CUDA driver when no Nvidia card is present."

This seems to be the crux of the issue.

I have a late 2013 retina MBP with an Nvidia card in it. I haven't installed a CUDA driver, and there is no CUDA control panel in my Sys Prefs.

I guess this must be different in a new MacPro, which is odd because there is no hardware present for CUDA to work with.

[Charlie Austin] "Just did a little googling, and it seems that an app written to use CUDA can run on non-CUDA GPU's using some voodoo that is above my pay grade to comprehend. I'd guess that's what's happening, and I guess changing the CUDA driver breaks it."

I thought that CUDA emulation is no longer, but I don't really know either.

What version of CUDA do you have on your iMac?


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Charlie Austin
Re: Alert - updating to Cuda Driver 5.5.47 causes fcp x to crash
on Mar 11, 2014 at 7:24:03 pm

[Jeremy Garchow] "What version of CUDA do you have on your iMac?"

The one that popped up a few days ago... 5.5.47

-------------------------------------------------------------

~ My FCPX Babbling blog ~
~"It is a poor craftsman who blames his tools."~
~"The function you just attempted is not yet implemented"~


Return to posts index

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