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Error in installation

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hamid ghodrati
Error in installation
on Feb 25, 2013 at 10:20:37 pm

hello

after installing trial version and trying to open the Scratch trial
this error appears "Scratch_Assimilator has stopped working" and in problem signature, problem event name is : BEX64

Thanks in advance


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Matthias Aderhold
Re: Error in installation
on Feb 27, 2013 at 7:54:09 am

If you could tell the following, I could make a guess:

- Operating System?
- installed memory?
- graphics board?
- driver version of graphics driver?
- tried running Scratch as administrator?


Mazze


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hamid ghodrati
Re: Error in installation
on Feb 27, 2013 at 10:08:57 am

- Operating System? windows7, 64bit
- installed memory? 16GB
- graphics board? Geforce GT220
- driver version of graphics driver?
driver provider :NVIDIA
driver date: 5/15/2012
driver version: 8.17.13.142

- tried running Scratch as administrator? yes same error


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Matthias Aderhold
Re: Error in installation
on Feb 27, 2013 at 12:43:19 pm

Hi,

I believe, the graphics board itself simply is the culprit here.
Not that it isn't any of the supported adapters,
it also is a very low-end board and probably hat not enough
processing power and memory, as well, to run Scratch on.
If you don't have a Quadro card at hand, try one of the latest
GeForce GTX (e.g. a 680) models.

Even if you get Scratch to run on this hardware, I'm pretty sure
you won't have much fun using it with a graphics-board like this...


Mazze


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hamid ghodrati
Re: Error in installation
on Feb 27, 2013 at 1:50:39 pm

Thanks a lot Matthias.


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