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Cannot import Sony EX3 footage/.mov/.mp4

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Chris King
Cannot import Sony EX3 footage/.mov/.mp4
on May 17, 2012 at 7:36:53 am

I know this maybe rediculous but every time I try to load any sort of .mov file or .mp4 file, it simply says "failed to load '#/#/#/****.mov'" am I missing a codec? I am so confused, it'd be great if you guys could help me out. Sorry if this has already been answered... Anything would help! Thanks!

-Chris


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Barend Onneweer
Re: Cannot import Sony EX3 footage/.mov/.mp4
on May 19, 2012 at 7:47:01 am

Did you install the Codec Support Pack (CSP) you can download from the Assimilate Support site?

Barend

Raamw3rk - independent colourist and visual effects artist


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Chris King
Re: Cannot import Sony EX3 footage/.mov/.mp4
on May 20, 2012 at 7:46:20 am

Yes That is it! Thank you so much! I thought I ran it but it just didn't go the 1st time!


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shafiq olabi
Re: Cannot import Sony EX3 footage/.mov/.mp4
on Jul 15, 2012 at 10:28:27 am

i have the same problem, how can i download the "Codec Support Pack"??
could u send me the link please? thanks =)


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Matthias Aderhold
Re: Cannot import Sony EX3 footage/.mov/.mp4
on Jul 16, 2012 at 7:08:04 am

You can download the CSP from the Assimilate-Support Site right away^^.


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shafiq olabi
Re: Cannot import Sony EX3 footage/.mov/.mp4
on Jul 16, 2012 at 9:58:18 am

its strange, i can't find it on the site... =


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Matthias Aderhold
Re: Cannot import Sony EX3 footage/.mov/.mp4
on Jul 16, 2012 at 10:09:18 am

http://www.assimilatesupport.com/akb/Default.aspx


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shafiq olabi
Re: Cannot import Sony EX3 footage/.mov/.mp4
on Jul 16, 2012 at 10:56:19 am

Strange, when I open the link you sent, i get this page:



then when I click on the link, I get this one:



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Matthias Aderhold
Re: Cannot import Sony EX3 footage/.mov/.mp4
on Jul 16, 2012 at 11:00:46 am

Strange... try http://www.assimilatesupport.com and see if that gets you anywhere. You also should have a login for this site as an owner of Scratch, or the company which owns the Scratch you're working on.


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shafiq olabi
Re: Cannot import Sony EX3 footage/.mov/.mp4
on Jul 16, 2012 at 11:08:57 am

Oh! I'm really sorry, there has been a misunderstanding =\

I thought this post was related to After Effects CS6
when I googled the "EX3 not working on AE CS6" question it got me here, so i thought chris was actually asking about CS6 too... I just figures out that this was a Scratch question...

Yes I'm new here =\
My bad, Thanks for your time =D


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Marla Singer
Re: Cannot import Sony EX3 footage/.mov/.mp4
on Aug 9, 2012 at 12:44:50 pm

Hi! I'm having the same issue on Scratch. Every mov I try to load says "Failed to load". I've already installed the CSP package, restarted the computer, restarted Scratch, installed a newer CSP version, restarted once again! I don't know what could be wrong! So far, the only files I could load were R3D.

Please help!!


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Matthias Aderhold
Re: Cannot import Sony EX3 footage/.mov/.mp4
on Aug 14, 2012 at 7:15:27 am

Afaik, the CSP only supports XDCAM EX MXF files.
You'll need this:
http://www.calibratedsoftware.com/store/WindowsBundleStore.asp
(Bundle #3)

for importing XDCAM EX mp4 files ;-) .

Good thing about it is, you can play them back in Quicktime Player, as well^^.


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Matthias Aderhold
Re: Cannot import Sony EX3 footage/.mov/.mp4
on Jan 23, 2013 at 12:21:55 pm

A little update maybe on the XDCAM-EX import stuff.
With the next release of CSP, Scratch will be able to
open up XDCAM-EX mp4-files natively, so you do not need
to install any 3rd-party Quicktime-components anymore ;-) .

Mazze


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