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"Something is keeping Plural Eyes from starting" message

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iñaki antuñano
"Something is keeping Plural Eyes from starting" message
on Jun 6, 2016 at 5:05:42 pm

Hi everyone. I recently bought Plural Eyes 4. It worked perfectly since last week. This is the message when I run the app:
"Plural Eyes 4 uses HTML 5 technology. Software that monitors or filters network connections can interfere with this application launching.
What you can check:
1. Check to make sure Plural Eyes 4 is an "approved" application in your network security settings.
2. Turn off any internet filters you may have on. Some filters may prevent Plural Eyes from launching."

Well, the app is "approved" in my network security settings and I have no filters. I've been working perfectly since now. I asked the red giant support but no answer.
Any help woul be appreciated.
Thanks.


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