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Brian Charles
Pro Applications Updater Removed from Apple Site
on Jun 23, 2011 at 6:21:22 pm

In a final death blow, Apple has removed the link to the Pro Apps updater. Excellent news for those who recently purchased Studio 3.

The link here redirects to the Final Cut Pro X page. http://support.apple.com/kb/DL949

I've just read that while FCP 7 runs under Lion, the installer is PPC and won't run in Lion.

While marketing rhetoric from Apple is puzzling, removing support for a product sold as recently as last week is unconscionable.

Like many of you my reaction is WTF!



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Danny Davis
Re: Pro Applications Updater Removed from Apple Site
on Jun 23, 2011 at 6:29:27 pm

Merchant Bankers springs to mind.

They've done this all very badly.



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Jamie Franklin
Re: Pro Applications Updater Removed from Apple Site
on Jun 23, 2011 at 6:29:54 pm

[Brian Charles] "Like many of you my reaction is WTF!"

Like one of the recent posters here was told by a CSR from Apple, go elsewhere for your professional needs...

There is absolutely no other explanation for this roll out. And quite honestly, with everything that's happened over the last 2 days...can you ever trust this company again?


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Chris Jacek
Re: Pro Applications Updater Removed from Apple Site
on Jun 23, 2011 at 6:33:39 pm

Does this mean it would be possible to install FCS 3 under Snow Leopard, and then update your computer to Lion, and still have FCS 3 work under the Lion OS?

Professor, Producer, Editor
and former Apple Employee


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Brian Charles
Re: Pro Applications Updater Removed from Apple Site
on Jun 23, 2011 at 6:39:29 pm

[Chris Jacek] "Does this mean it would be possible to install FCS 3 under Snow Leopard, and then update your computer to Lion, and still have FCS 3 work under the Lion OS?
"



That is my understanding.



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Tony Brittan
Re: Pro Applications Updater Removed from Apple Site
on Jun 23, 2011 at 6:39:03 pm

Does that mean that the FSC3 I just bought to be shipped on Monday won't be able to be updated to the latest version???!!!???

Tony Brittan


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Brian Charles
Re: Pro Applications Updater Removed from Apple Site
on Jun 23, 2011 at 6:41:47 pm

I have no idea whether Software Update will continue to work for FCP 7, only that that updater link from the FCP support site is gone.

I suggest you ask Apple, presuming that anyone there is listening to customers.



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J Hussar
Re: Pro Applications Updater Removed from Apple Site
on Jun 23, 2011 at 6:44:58 pm

This is disastrous!

Let's say you have a problem and do a clean re-install. If there is no access to an updater then you are S.O.L.

Damn, I have to going looking for updaters now!!

This just keeps getting better!



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Tony Brittan
Re: Pro Applications Updater Removed from Apple Site
on Jun 23, 2011 at 6:47:39 pm

Hey...if you can find the latest FCS 3 updater can you please hook a brutha up? Let me know!

Tonys video @ g mail dot com


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David Burch
Re: Pro Applications Updater Removed from Apple Site
on Jun 23, 2011 at 8:01:29 pm

I just updated a new install of FCS3 last night, so hopefully that means that the auto-update still works... (crosses fingers...)


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Tony Brittan
Re: Pro Applications Updater Removed from Apple Site
on Jun 23, 2011 at 8:08:16 pm

Have you tried the updater yet? Lemme know if it works OK?

Tony Brittan
Island Shore Productions


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Tony Brittan
Re: Pro Applications Updater Removed from Apple Site
on Jun 23, 2011 at 8:10:10 pm

I meant doing the updates through software updates on the Mac?

Tony Brittan
Island Shore Productions


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Tony Brittan
Re: Pro Applications Updater Removed from Apple Site
on Jun 23, 2011 at 6:50:38 pm

Hey...I just came across this:

http://support.apple.com/kb/dl949

But I don't know what the last updater number was.

Tony Brittan
Island Shore Productions


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Richard Cooper
Re: Pro Applications Updater Removed from Apple Site
on Jun 24, 2011 at 1:01:31 am

Yeah... but when you click the download it takes you to a FCPX page!!

Richard Cooper
FrostLine Productions, LLC
Anchorage, Alaska
http://www.frostlineproductions.com


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Tony Brittan
Re: Pro Applications Updater Removed from Apple Site
on Jun 23, 2011 at 6:52:07 pm

Aw Crap! I see what you mean now. When you click download, it goes right to the FCP X link!!!

Not cool. Anyone have the updater downloaded that they can share with me?

Tony Brittan
Island Shore Productions


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Paul Dickin
Re: Pro Applications Updater Removed from Apple Site
on Jun 23, 2011 at 6:54:42 pm

HI
It was there in Software Update yesterday - I did a reinstall and update for someone on a new laptop.



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Tony Brittan
Re: Pro Applications Updater Removed from Apple Site
on Jun 23, 2011 at 6:58:33 pm

Any way I could get my hands on it? I've got a public folder on .me and Dropbox.

I'd greatly appreciate it!!!

Tony Brittan


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J Hussar
Re: Pro Applications Updater Removed from Apple Site
on Jun 23, 2011 at 7:13:58 pm

[Tony Brittan] "Any way I could get my hands on it? I've got a public folder on .me and Dropbox.

I'd greatly appreciate it!!!

Tony Brittan"


I think I have a line on it. Making some calls. If I find it I'll let you know - serves me right for using the software updater!

Apple, talk about creating incredible ill will!!!



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Brian Charles
Re: Pro Applications Updater Removed from Apple Site
on Jun 23, 2011 at 7:18:25 pm

[J Hussar] "If I find it I'll let you know -"

Add me to the list ...



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Tony Brittan
Re: Pro Applications Updater Removed from Apple Site
on Jun 23, 2011 at 7:19:13 pm

That would be awesome!!! Please let me know.

tonysvideo at g mail dot com

I've got Dropbox and .me public folder (also on the way out!) that you can upload to!

Tony Brittan
Island Shore Productions


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Bill Claghorn
Re: Pro Applications Updater Removed from Apple Site
on Jul 1, 2011 at 4:57:51 pm

The Download link works on a PC with FireFox.


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Tony Brittan
Re: Pro Applications Updater Removed from Apple Site
on Jul 1, 2011 at 5:14:10 pm

It works now but they had taken it down a couple of days after FCP X was released and when you clicked on the download button, it took you to FCP X page. After all the complaints, and I'm sure several people calling Apple support and even writing to Randy Ubilios on Facebook (well, that's what I did anyway), they put it back up.

I'd grab it now just to be safe!

Tony Brittan
Island Shore Productions


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Chris Borjis
Re: Pro Applications Updater Removed from Apple Site
on Jun 23, 2011 at 8:14:45 pm

[Brian Charles] " while FCP 7 runs under Lion, the installer is PPC and won't run in Lion."

huh?!?

I saw someone else state that as well.

makes no sense, fcp 7 only works on intel hardware, ppc no supported.



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Brian Charles
Re: Pro Applications Updater Removed from Apple Site (still available from Software Update)
on Jun 23, 2011 at 9:11:14 pm

Just tested with a new install. The Pro Apps Updater is still available from Software Updater.



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