FORUMS: list search recent posts

The Apple approach

COW Forums : Apple Final Cut Pro X Debates

<< PREVIOUS   •   VIEW ALL   •   PRINT   •   NEXT >>
Oliver Peters
The Apple approach
on Dec 4, 2011 at 11:45:49 pm

Seems like this blog post pertains to what has happened with FCP X, as well. Apple as a victim of its own success and about listening to customers.

http://www.cringely.com/2011/12/damage-control/

- Oliver

Oliver Peters Post Production Services, LLC
Orlando, FL
http://www.oliverpeters.com


Return to posts index

Jeremy Garchow
Re: The Apple approach
on Dec 5, 2011 at 4:38:55 am

Apple was very upfront about Siri being in beta at the keynote, and the website says beta too and always has: http://www.apple.com/iphone/features/siri.html

FCPX aside, it's amazing what people want their phones to do for them these days, just by talking to it.


Return to posts index

Chris Harlan
Re: The Apple approach
on Dec 5, 2011 at 6:58:16 am

[Jeremy Garchow] "FCPX aside, it's amazing what people want their phones to do for them these days, just by talking to it."

Ain't that the truth. Cue the great Louis CK:







Return to posts index


Oliver Peters
Re: The Apple approach
on Dec 5, 2011 at 1:27:52 pm

It's not about Apple's implementation of Siri. It's about their method of responding to complaints. The "you're holding it wrong" attitude is completely pervasive throughout the company. The point - and relevance to FCP X - is that once they start to dominate an industry, they seem to quit integrating customers' needs into the equation.

Oliver

Oliver Peters Post Production Services, LLC
Orlando, FL
http://www.oliverpeters.com


Return to posts index

Jeremy Garchow
Re: The Apple approach
on Dec 5, 2011 at 2:31:01 pm

[Oliver Peters] "It's not about Apple's implementation of Siri. It's about their method of responding to complaints. "

But using the example he gave, Apple actually responded. Just like they actually released an FAQ in response to FCPX.

He just didn't like the answers, which is fair.


Return to posts index

Chris Harlan
Re: The Apple approach
on Dec 5, 2011 at 4:29:51 pm

[Oliver Peters] "It's not about Apple's implementation of Siri. It's about their method of responding to complaints. "

Oh, I agree with what you are saying completely. But, taken as an aside, Jeremy is also right, and I can't resist an opportunity to play that Louis CK clip.


Return to posts index


Mark Halloran
Re: The Apple approach
on Dec 5, 2011 at 1:57:19 pm

This approach may be fine and dandy for a company focused on consumer electronics and retail. I cannot help but marvel every time I go to the mall and see the Apple Store packed to capacity with people lining up to hand over their money.

I admit that talking with Siri brings a smile to my face. I also find FCPX fun to use and see its potential for certain types of editing.


But when it comes to tools for my own livelihood, playing the Apple guessing game is a luxury I can no longer afford.


Return to posts index

<< PREVIOUS   •   VIEW ALL   •   PRINT   •   NEXT >>
© 2017 CreativeCOW.net All Rights Reserved
[TOP]