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Boris Jansch
FCP X media offline
on Jul 14, 2011 at 8:16:56 pm

I've re-opened an event having after taking a quick look at the same footage in Premiere Pro to see what all the fuss is about and it seems that FCP X has taken this personally and has disconnected that media, although it is still where it should be.

I read that deleting thumbnails might be the solution but I have done this and deleted the trial version of Premiere and any associated folders but the media is still offline in FCP X.

Advice needed urgently!!

Thanks.

Many thanks,

Boris J.


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Noah Kadner
Re: FCP X media offline
on Jul 14, 2011 at 8:45:30 pm

Have you tried dragging the clips from your hard drive back into the Event they *should* be in. That often does the trick.

Noah

Unlock the secrets of 24p, HD and Final Cut Studio with Call Box Training. Featuring the Panasonic GH2 and GoPro HD Hero.


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Jacob Kerns
Re: FCP X media offline
on Jul 14, 2011 at 9:09:37 pm

I had the same problem the only solution that worked for me was dragging FCPX itself into the trash. (thinking that's where it should installed by default) I reinstalled and it fixed for awhile but it was back again last-night. Now that is seems to be working again I get a green solid view while scrubbing the timeline or whatever its called so I've giving up fighting with it and realized this its not worth wasting time with it anymore!

NIADA
Technical Director


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Adam Trojan
Re: FCP X media offline
on Jul 15, 2011 at 7:25:22 am

LOL!


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Boris Jansch
Re: FCP X media offline
on Jul 14, 2011 at 9:23:19 pm

What I didn't mention was that the source media is in the FCP7 capture scratch and so the Event folder just has the short cut pointer.

Many thanks,

Boris J.


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Rick Lang
Re: FCP X media offline
on Jul 14, 2011 at 8:54:09 pm

Using the Finder, can you examine the Event folder and look at the last modified date to see if anything else has changed? If so, that may be why FCP X is not recognizing it. Look at the last modified date on the actual folder too. Finder’s Get Info will tell you that.

Rick Lang

iMac 27” 2.8GHz i7 16GB


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Rick Lang
Re: FCP X media offline
on Jul 14, 2011 at 8:59:48 pm

As Noah suggests, you should also be able to Import Files and point to the media and it will re-establish the links without actually physically moving anything. Dragging is quick but I feel safer using the menus.

Rick Lang

iMac 27” 2.8GHz i7 16GB


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Boris Jansch
Re: FCP X media offline
on Jul 14, 2011 at 9:19:41 pm

If I drag or import the media clips back into the event they apear next to the offline clips but I'm not sure what to do next.

Should I delete the offline clips in the hope that the reimported versions will then link to the offline clips in the Project? bit scary!

I haven't added or taken anything away from the contents of the event folder. The only thing I have done since completing the cut is that I had a look at those same prores clips in Premiere Pro, but like I said, I ditched that programme along with associated documents.

Hmmm...

Many thanks,

Boris J.


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Rick Lang
Re: FCP X media offline
on Jul 14, 2011 at 10:07:59 pm

[Boris Jansch] "If I drag or import the media clips back into the event they apear next to the offline clips but I'm not sure what to do next."

Not what i expected. May be a bug if the actual media files have not been updated by Premiere Pro and the Event is online but it thinks the contents are offline. Did you check the last modified date on the files in the FCP 7 bin?

Presumably you did not copy the media when you imported it so the media is still in the FCP 7 bin. So now the problem is how to remove those pesky offline references.

[Boris Jansch] "Should I delete the offline clips in the hope that the reimported versions will then link to the offline clips in the Project?"

By deleting you mean to Move to the Trash. I wouldn’t do that without a backup using the Finder of the related content in the FCP 7 bin. If it’s backed up, you might try one only to see if the linked files are actually physically removed from the FCP 7 bin. Considering it’s telling you it’s offline, it might not do anything as it thinks it can’t access the media. Too bad there does not seem to be a way to reconnect your media—you could easily do that in Final Cut Express HD!

Rick Lang

iMac 27” 2.8GHz i7 16GB


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Boris Jansch
Re: FCP X media offline
on Jul 14, 2011 at 10:42:39 pm

Well I guess it serves me right for buying version 1.0.

I think the only way to resolve it is by reimporting the suposed offline media and then reinserting the clips manually by reading the timecode info of the suposed offline project clips in the inspector.

Bottom!!!!

Many thanks,

Boris J.


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Rick Lang
Re: FCP X media offline
on Jul 14, 2011 at 11:03:54 pm

But your experience is a benefit to others as I think at least at this time we understand if you are going to try other NLEs, you want to work with a copy of the media rather than anything that FCP X has touched.

I don’t know how FCP X is tracking the media using the metadata but it’s not based on Finder’s files. It may well be recording when it last touched the media file or when it last updated the media file and if it finds a later date than what it has stored in its relational database, it considers it offline. After all it has no way of knowing if important content has changed or not unless the timestamps are a match.

You might provide feedback to Apple that the Event is not connecting the clips as you would have expected; just mention the other details here re FCP 7 bin and Premiere Pro in case it helps them resolve the issue if it is a bug. Hopefully a future update will include the ability manually to reconnect media as their other software allows.

Rick Lang

iMac 27” 2.8GHz i7 16GB


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Boris Jansch
Re: FCP X media offline
on Jul 14, 2011 at 10:11:02 pm

Please anyone!!! Need to deliver this film tomorrow.

Surely there's a way to relink the clips in my Project??

The clips in the Event folder look offline although the media is there in the capture scratch of FCP7.

The meta data obviously got changed when I opened the source clips with Premiere.

Should I ditch the thumbnail cache from the FCPX relevant event folder?

Many thanks,

Boris J.


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Rick Lang
Re: FCP X media offline
on Jul 14, 2011 at 11:17:34 pm

Boris, I wonder if the Consolidate Project Media will actually do the trick since it can be used in your situation where you have already used clips in the project. If you’re lucky, instead of saying it can’t find the media, I hope it pops up the Finder for you to point to the media! Let us know if it works...

http://help.apple.com/finalcutpro/mac/10.0/#verc1fad5d0

Rick Lang

iMac 27” 2.8GHz i7 16GB


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Boris Jansch
Re: FCP X media offline
on Jul 14, 2011 at 11:21:55 pm

Thanks Rich, I'll add my story to the ever growing list of gripes that Apple will hopefully resolve soonish. Reconnecting media is such a basic, it blows my mind that this function has been overlooked, particularly as most of us professional editors won't be familiar with the idiosyncrasies that media connections based on meta data can throw up.

FCPX is a lot of fun and it has definitely got my creative juices flowing again but I'll be switching to CS5.5 regrettably because I work with a lot of 5D and I can't risk losing an edit and I don't have time to transcode it all for FCP7.

Many thanks,

Boris J.


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Oliver Peters
Re: FCP X media offline
on Jul 15, 2011 at 1:26:16 am

Everything you do in the events library browser within FCP X is actively working with the REAL media. Processes can be destructive. When you open a file in some apps, like Premiere Pro, some metadata is rewritten by the other application. This causes FCP X to now see it as a different file. Therefore your clip becomes offline because there is a mismatch. FCP X has no "reconnect media" function. Sometimes, you can reconnect successfully by deleting the offline clip in the broswer completely. Then re-import the file and it may relink in the Project (timeline).

- Oliver

Oliver Peters Post Production Services, LLC
Orlando, FL
http://www.oliverpeters.com


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Kevin Patrick
Re: FCP X media offline
on Jul 15, 2011 at 9:13:54 pm

First, I'll tell what someone suggested to me that almost worked. Then I'll ramble about my experience.

I was told to do the following:

In the Event Browser, select the clip that has the Modified File issue.
Choose Open In Timeline.
Then, re-import the clip into the Event Browser.
(you should now have two versions of the same clip, one that works, one that doesn't)
Select the newly imported clip and Overwrite the bad clip that you just Opened In The Timeline.
(obviously, not the timeline where you've done all your work with the bad clip)
This might fix your issue. Meaning, FCPX might have "re-connected" the file.

For me, this didn't fix the issue. All the work I did on the clip in my Timeline still had the Modified File issue. But, when I looked at the media in the Event Browser, most but not all of the clip came back. The first 4:42 of the clip had the Modified File issue, the rest was fine. But, it didn't fix anything on the Timeline I had worked on.

Now, the rest of this post talks about what I have done/tried to fix the issue.

Here's what I've found out:

You can only use File > Import > Re-import From Camera Archive ... if you not only imported from a camera, but you also created an archive. I imported a file from a hard driver.

You can re-import, but that only provides you with another copy of the clip. A good copy. But it won't replace all the work you've done with the bad (Modified File) clip. As in, there is no way to re-link a clip.

You can select the project in the Project Browser, click on the inspector and choose Modify Event References. I have no idea what this is supposed to do, but it won't find and/or re-link your clip. In my case, it simply told me that the media cannot be found.

In the Event Browser, I clipped on the bad clip and choose Reveal in Finder. It takes me to the Original Media directory where I can see the Alias for the clip. (I did not copy/move the clip when I imported it). In Finder, I choose Find Original and it finds the file, right where it's been the entire time. As far as I know, I never touched this clip outside of FPCX. I never renamed it. I never moved. I never took the RAID array off line. Nothing that I can recall.

Since the error message refers to the fact that the file was modified (and I have no idea how it was modified) I tried to reproduce the issue. I imported a new copy of the file that's supposedly Modified. So I have a new copy that works just fine. I quit FPCX. Opened up both FPC7 and PP, imported the clip into both, color corrected the clip in both, saved and quit both. Opened up FCPX and everything was fine. So neither FCP7 nor PP caused the issue.

Apple support suggested I remove the FCP Cache and Preferences. I did. No change. The did confirm what I think we all know. That FCPX has no re-link media command. Their suggestion was to re-import the clip. I told them that in FPCX terms "re-import" should actually be called "start all over, you've lost all your work and there's nothing that can be done". Apparently, they don't have the same humorous view on life as I do.

Then I tried Time Machine. Per the Apple support person's suggestion, I use TM to restore the Event Folder with the issue. Not the entire FCPX Events folder, just the sub folder unique to this issue. TM took me back to several different versions, but none of the recovered versions brought me back to the point in time where the clip was fine. Also, each time I recovered a version of the Event, I not only kept both, I moved the previous one out onto the desktop. No help from Time Machine.

Then I thought that Consolidate Media might fix my issue. The media that I'm having the issue with is on an external RAID array. So maybe if I told FCPX to consolidate (or copy) the media it might somehow re-link it. First, I decided to test the feature. I created a new Event, imported a clip, but kept it on the same RAID array. I checked to make sure the clip did have an Alias for it in the Original Media folder, and it did. I then highlighted the Project and choose Consolidate Media. A dialog popped up telling me that there is nothing to consolidate, since all my media is already on one disk. It appears that this feature is broken. The user manual clearly states this feature is used when your media is on another drive than your Events folder. Which it is. But for some reason FCPX does not think so. But I did try and consolidate the media on the project with the issue and I got the same result. Nothing to consolidate, since. Even though I had re-imported the clip again, choosing not to copy it. The Original Media folder shows two clips, both Aliases. Both Alias links work just fine.

Then I came across this Macworld link.

http://www.macworld.com/article/160725/2011/06/fcpx_quirks.html

This article describes the issue I'm having. It states ...

Modified: June 27, 2011
Article: TS3816

symptoms
Editing a clip after using the command "Open in the timeline" of events in the browser modifies the original media.

products Affected
Final Cut Pro X
resolution
If Final Cut Pro X has not been restarted, the Undo command to restore the original multimedia content. To undo changes, click Edit and select Undo.

If Final Cut Pro X is restarted after making the change, you must re-import the clip to restore the original. To do this, mount the camera or the camera file and import the clip again. This creates a new clip in the browser events.


So, it appears Apple is aware that FCPX can modify your media to the point you will have an issue. Undo should fix it, if you don't quit FCPX first. If you quit, then it can't be fixed.

What's more interesting is the fact that the Apple Support Document (TS3816) is no longer on Apple's English (or US) site. If you click the link, you'll get the "We're sorry, we can't find the article you're looking for" message. But, it is still on the German and Spanish sites. At least it was this morning.

I assume Apple will fix this issue. But, with no way to re-link media, you will loose lots of work if this happens. And apparently it will. By the way, this issue is listed in the FCPX user manual under Solutions To Common Media Management Issues. So, they know the issue is common. Too bad they don't have a fix for it.

Kevin


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Theo Carter
Re: FCP X media offline
on Jul 7, 2012 at 1:50:08 pm

I had to relink clips in the browser and also re reference in the timeline. I did this by clicking on the timeline before it was actually loaded. On the right side there is a screen showing the missing files and at the bottom of that it gives you the option to reference to a different location. I changed this and my files appeared in my timeline again.


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Luca Viterbo
Re: FCP X media offline
on Jan 27, 2012 at 5:44:40 pm

Today I had the same problem and found this thread.
Obviously you have solved or you no longer need advise, but i found something that doesn't solve your problem but is a tip not to fall in. I hope not saying something banal.

The problem when using media that FCP X link to, with other apps is the fact, like someone said, of the "Last Modified" problem, so the metadata related to.

I've had your same problem using a Quicktime file in After Effects, saving the project in AE, and so lost the link immediately in FCP X. So i tried with another QT, but before do this I set the "Sharing & Permission" of this file to "Read only", and this solve my problem, I can use it in AE or whatever apps and FCP X mantain all links.

I think this can only solve QT problems, or movie in general, because I usually don't need to write to a movie file itself. In my opinion it doesn't works with other assets like graphics or audio (psd, png, audio) where maybe you have to update regularly the file.


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Kevin Patrick
Re: FCP X media offline
on Jan 28, 2012 at 1:27:55 pm

I believe some of the following discussions that came about back then pointed to the modification of the metadata. If another application touched the metadata of the the, FCP X would then tag the file as Modified. Which I suppose is true. Unfortunately, there's no ability to re-link media. Hopefully Apple will add that in the next release. There are a fair amount of people who need this feature. I sent Apple feedback on this back in July.

I suppose setting the permissions of the file to Read only, when FCP X is not running might address this issue. Kind of a cumbersome work around though.


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