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HP Ultruim 3000 SAS on a Hackintosh

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Bruce Schultz
HP Ultruim 3000 SAS on a Hackintosh
on Jun 4, 2014 at 1:57:29 am

I'm a total newbie on the LTO circuit so pardon me in advance for my ignorance on this subject.

I am a working on-set DIT with a workstation which includes two CustoMac computers that I have built. I purchased an HP Ultrium 3000 SAS internal tape drive and I'm having a difficult time getting it to work. Thought I'd post here and see if I'm just missing an important step to success.

I've noticed from some postings that the Atto SAS cards are highly recommended. I am using a NewerTech MAXPower RAID mini-SAS 6G-2e to drive an external Raid 5 array. This card has a second Mini-SAS connector which I have tried to use with the HP Ultrium 3000, but it isn't recognized by OS X.

Will switching to a different Atto brand controller card make this setup work, or is it just a hackintosh/macintosh compatibility issue that for the most part is unfixable? I've downloaded what software/drivers I can from HP website and installed MacFuse and the HP Storeworks stand alone.

I tried downloading the trial BRU Producers software but without hardware recognition it only allowed for disk archive. The HP website is a hopeless mess, and there isn't much web info about LTO on Mac except on this forum.

I'm curious to find out if others have made this type of setup work.

Bruce Schultz
http://www.hollywooddit.com


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Bruce Schultz
Re: HP Ultruim 3000 SAS on a Hackintosh
on Jun 4, 2014 at 2:04:20 am

Forgot to mention the computer is running newest version OS X Mavericks

Bruce Schultz
http://www.hollywooddit.com


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Bob Zelin
Re: HP Ultruim 3000 SAS on a Hackintosh
on Jun 4, 2014 at 12:11:52 pm

"Will switching to a different Atto brand controller card make this setup work"

Oh Bruce -
first, I will not assure you of anything on a Hackintosh. Did you really save money by building this instead of going to ebay and buying a used Mac Pro for $1000 ?
So, with that said, will the ATTO H680 driver load and work on your Hackinosh ? Who knows - maybe. But on a Mac Pro, you buy the ATTO H680, which costs you a WHOPPING $325 at any mail order company (wow, $300 bucks - that's my rate for the week !) - and run Tolis BRU, and you have a working system. Now, there is other software that is teriffic - ImagineProducts PreRoll Post (same price at BRU), but I can tell you that the last time I did this, was for a client that wanted to spend ZERO money - so we did the free HP StorOpen software install, and it was a mess, so I got them to buy PreRoll Post, and it didn't work. Now, I knew that PreRoll post worked just fine, so I had to WIPE THE BOOT DRIVE, and completely reinstall the Mac OS X, and then loaded PreRoll Post, and then everything worked.
So, because you already loaded HP StorOpen - I can't promise you anything right now - especially because you are on a Hackintosh.

Bob Zelin

Bob Zelin
Rescue 1, Inc.
maxavid@cfl.rr.com


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Tim Jones
Re: HP Ultruim 3000 SAS on a Hackintosh
on Jun 4, 2014 at 1:47:47 pm

Bob's right about the Hackintosh questionability, but we have seen success with a few users. The only guidance is that you must retrieve and install the latest ATTO drivers from ATTOTECH.com (that applies to real Mac's as well). For some reason, Apple's default driver kext for the ATTO ExpressSAS cards in Mavericks is a very old version. By updating to at lease 3.20 for the R cards or 2.25 for the H cards, you should be OK so far as the ExpressSAS driver is concerned.

HTH,

Tim
--
Tim Jones
CTO - TOLIS Group, Inc.
http://www.productionbackup.com
BRU ... because it's the RESTORE that matters!


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Bruce Schultz
Re: HP Ultruim 3000 SAS on a Hackintosh
on Jun 4, 2014 at 4:08:25 pm

Why does everyone think that building a hackintosh is always about saving money? In 2013 I needed a Thunderbolt enabled MacPro which didn’t exist. I had to build one so that I could outboard my Red Rocket card in an external unit so it could be used with a desktop as well as a MacBook Pro laptop - of which I own three. I make no excuses for being able to build a better computer than Apple (at least until the new MP’s arrived earlier this year), and up until this LTO install there hasn’t been a single hardware or software issue with my built unit. The “debate” is really over about this since Apple moved to Intel - it’s a done deal, hacks are here to stay. Somewhere in my garage is a box with an old Apple II in it. That was the last Apple computer to “officially” allow third party devices to be installed in it., until the very latest MPro’s. No GUI, 8 bit, but it started the revolution. Unfortunately for Apple, Scully closed all the next generations of Apple IIC, Lisa, and most Mac’s and it cost them a market share drop from over 40% to less than 5%. They are making a comeback with those numbers, but accepting that people will use their (now free) OS for purposes other than what they imagined should be something that Apple accepts and embraces. It’s not about saving money, it’s about making a better computer. I’ve built about a dozen of these hacks based on Intel architecture, each one better than the last and more stable, with features that Apple hadn't included in theirs.

About the Atto cards then. It appears from these first two posts that I will need to switch to a dual connection Atto Express H680 card to make the LTO work. After that I will try the BRU software because it seems like the most recommended and stable LTO software available.

Bruce Schultz
http://www.hollywooddit.com


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Frank Gothmann
Re: HP Ultruim 3000 SAS on a Hackintosh
on Jun 6, 2014 at 7:15:07 pm

Since you're already using a Hackintosh you may as well try booting under windows. HP's LTFS and LTO drives work ok with your card under Win7.
LTFS also works on the Mac, it's just not great and slow to use because of the way the OSX finder handles things (wanting to generate thumbnails for your files, under Win this feature is disabled for LTFS volumes so navigating folders is a breeze).

------
"You also agree that you will not use these products for... the development, design, manufacture or production of nuclear, missiles, or chemical or biological weapons."
iTunes End User Licence Agreement


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Bruce Schultz
Re: HP Ultruim 3000 SAS on a Hackintosh
on Jun 7, 2014 at 4:44:40 pm

Not all Frankintosh computers are dual boot. I've built plenty that were, but since this one is using mostly OSX software as a DIT workstation ( Pomfort LiveGrade & Silverstack among them), I didn't build it as dual boot nor did I intend to add that capability.

I've ordered the Atto card as recommended and I'll replace my existing one with it to try and make all this work under OSX. I'll post results when I get that done. If it turns out that Windows works better then I'll reconsider adding a Win 7/8 boot drive to the system.

Bruce Schultz
http://www.hollywooddit.com


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Tim Jones
Re: HP Ultruim 3000 SAS on a Hackintosh
on Jun 9, 2014 at 4:11:50 pm

Hi Bruce,

As I mentioned before, be sure to update the device drivers on the system for the ATTO card that you get. I recommend downloading from http://www.attotech.com rather than using the one on the CD that comes with the card.

I look forward to your results.

Tim
--
Tim Jones
CTO - TOLIS Group, Inc.
http://www.productionbackup.com
BRU ... because it's the RESTORE that matters!


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Bruce Schultz
Re: HP Ultruim 3000 SAS on a Hackintosh
on Jun 9, 2014 at 4:15:03 pm

I will do that Tim. The Atto card is arriving later this week and I'll be installing then so I'll post my results here.

Thanks for all the good tips.

Bruce Schultz
http://www.hollywooddit.com


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Bruce Schultz
Re: HP Ultruim 3000 SAS on a Hackintosh
on Jun 16, 2014 at 5:27:14 pm

Atto H680 was installed and shows up in Sys Info as a valid SAS device & PCI device.

The HP LTO is recognized by HP Standalone software and dropping files onto the mounted cartridge is working. Reading those files on the cartridge is also working properly.

Switching to an Atto card is what worked for me.

Question: What is the advantage of using the software tools like BRU Producers or PreRoll Post vs the HP Standalone software? Aren't the files all recognizable by the OS once they are written to the drive? Is it for a more robust indexing and for better recovery options? Is there an issue with reading a cartridge written to by say OS X on a Windows machine?

Curious about this. If I were to just use HP Standalone to copy R3D or other video files to the cartridge, would there be a potential problem on the read side on another computer later in time? Lastly, are files written to the LTO cartridge by either BRU or PreRoll Post only accessible to be read later using those programs, or are they readable and recoverable without the client having either one installed?

I don't have an issue with buying either one of these programs, just wondering what the main advantage to them is.

Bruce Schultz
http://www.hollywooddit.com


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Tim Jones
Re: HP Ultruim 3000 SAS on a Hackintosh
on Jun 16, 2014 at 5:32:25 pm
Last Edited By Tim Jones on Jun 16, 2014 at 5:33:00 pm

Hi Bruce,

Great news on the ATTO HBA and the system.

I can't speak to Preroll Post, but I would invite you to read this blog entry:

What's the big deal with how an LTO (or other) tape is written?

Also, My answers to Bob Cole's questions below the original blog post can help you understand what we're (TOLIS Group and BRU) doing to insure your data is recoverable far into the future.

Tim
--
Tim Jones
CTO - TOLIS Group, Inc.
http://www.productionbackup.com
BRU ... because it's the RESTORE that matters!


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Bruce Schultz
Re: HP Ultruim 3000 SAS on a Hackintosh
on Jun 16, 2014 at 6:50:44 pm

Good information on that link Tim.

If I use BRU in 2014 and my client (whom I made the LTO tapes for with BRU) needs to access those tapes for a re-edit or other need to restore the data, do they need to have BRU software to read and restore from those tapes?

Bruce Schultz
http://www.hollywooddit.com


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Bruce Schultz
Re: HP Ultruim 3000 SAS on a Hackintosh
on Jun 16, 2014 at 7:22:51 pm

Also, scanning your website's FAQ I don't see any mention of spanning LTO tapes or incremental backup.

If I have a Raid 5 filled with footage that is larger than my LTO tape capacity, can I automatically span and incrementally backup during the filming day? It seems I will have to compute the exact amount of data to copy to a tape each time manually. Not so?

Bruce Schultz
http://www.hollywooddit.com


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Tim Jones
Re: HP Ultruim 3000 SAS on a Hackintosh
on Jun 16, 2014 at 8:40:22 pm

Yes, the recipient of the tapes will need BRU, just like they would need any other software (including LTFS since it's also a user install). But, the BRU demo is all that's required to restore. In fact, if you've been using our 30 demo and the demo period is expired, you can still continue to restore with the expired demo.

As for spanning tapes and incrementals, BRU properly handles both. For incrementals, you do need to create a job definition so that there is something to compare against.

If you get into a situation with BRU that's beyond simple manual perusal, open a ticket on our support site and the team will be happy to assist (I don't want to turn the Cow into a BRU support forum :) ).

Tim
--
Tim Jones
CTO - TOLIS Group, Inc.
http://www.productionbackup.com
BRU ... because it's the RESTORE that matters!


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Bruce Schultz
Re: HP Ultruim 3000 SAS on a Hackintosh
on Jun 16, 2014 at 8:53:46 pm

Thanks again Tim. That makes things much clearer. One of the tools I would like to have going as an on-set DIT is the automatic incremental backup of footage as it is offloaded from the camera cards to a Raid 5 drive and then from the Raid 5 to LTO. If I can set this to happen automatically and have it warn me when it's time to switch out a full tape to continue the copy process - that would all work for me. This is what I meant by "span" and "increment".

Of course the footage is being updated with new offloads throughout the day, so do the newer offloads need to be in a new folder to be watched, or does BRU detect uncopied files and add them to the auto increment?

I don't think you are being a shill for the software, merely explaining to a novice the details of it's capabilities.

Oh, and only having to use the demo version for a restore or recovery is sweet!

Bruce Schultz
http://www.hollywooddit.com


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Tim Jones
Re: HP Ultruim 3000 SAS on a Hackintosh
on Jun 16, 2014 at 9:48:22 pm

By creating a job defined to monitor a "watch Folder", you can create a job that runs incrementals on a scheduled basis. One of our customers run their incremental job 3x a day - 10AM, 2PM and 7PM - and has one of their interns responsible for ingesting cards and setting a flag when something comes in. This way, if nothing comes in during a 5 hour period, the schedule skips that run. They also do appended backups of these incremental operations to make the most of their tapes.

Once you get a feel for how BRU works (caution, 'thar be command line demons lurking...' and you WILL get some on you), you can do so much more than what is set up by default in the BRU PE and BRU Server GUIs.

Tim
--
Tim Jones
CTO - TOLIS Group, Inc.
http://www.productionbackup.com
BRU ... because it's the RESTORE that matters!


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