FORUMS: list search recent posts

camera raw - beginner question

COW Forums : Canon EOS DSLR

<< PREVIOUS   •   VIEW ALL   •   PRINT   •   NEXT >>
Suzin Daly
camera raw - beginner question
on Aug 6, 2013 at 3:25:30 pm

I would like to bring raw into photoshop. With the canon plug-in I can only use the canon photo pro. Can anyone guide me on how to bring in canon raw into photoshop?


Return to posts index

Ryan Holmes
Re: camera raw - beginner question
on Aug 7, 2013 at 1:00:47 am

Are you talking about CR2 files?

You can open them from within Photoshop (File -->Open) or from your file browser, just right click on the file and choose Photoshop as the program to open with.

Ryan Holmes
http://www.ryanholmes.me
@CutColorPost


Return to posts index

Suzin Daly
Re: camera raw - beginner question
on Aug 7, 2013 at 4:32:33 am

Ryan,

I have tired both ways you suggested. I get "Could not complete our request because the file appears to be from a camera model which is not supported by the installed version of Camera raw."

In theory I should have been able to open the CR2 files. I also checked for updates and restarted the computer.

Thanks for trying, it is appreciated.
Best
Suzin


Return to posts index


Ryan Holmes
Re: camera raw - beginner question
on Aug 7, 2013 at 11:04:27 am

What version of Photoshop do you have?

Ryan Holmes
http://www.ryanholmes.me
@CutColorPost


Return to posts index

Suzin Daly
Re: camera raw - beginner question
on Aug 7, 2013 at 12:38:31 pm

Photoshop from the Production group CS 5.5
Adobe photoshop camera raw version 6.7.0.339

I did check for updates.


Return to posts index

Ryan Holmes
Re: camera raw - beginner question
on Aug 7, 2013 at 1:16:24 pm

Suzin - that is strange. Here's a couple avenues to try.

(1) Call/email Adobe tech support about the issue.
(2) Deactivate and uninstall CS5.5. Restart your computer and then reinstall CS5.5
(3) Try another product to see if you can open the raw files - Adobe Lightroom allows for a free 30 day trial.

Do you know what camera the CR2 files are coming from? Possible it's not supported under your version of Camera Raw?

Ryan Holmes
http://www.ryanholmes.me
@CutColorPost


Return to posts index


Suzin Daly
Re: camera raw - beginner question
on Aug 7, 2013 at 1:43:30 pm

Ryan,

As strange as this may seem, I am glad that you feel it is strange. I always think it is me. I am not the most technical of people. You have been very helpful. At least I know that I did some right things.

The camera I used is a borrowed Canon Rebel Ti4, 2012.

I will follow your suggestions in downloading free trial Lightroom and I could also do a free download with CS 6. [ I have two PC and Mac ] plenty of places to put trials. If the 6 works that gives me the answer, which could be that my version of photoshop does not support the Rebel canon.


Return to posts index

Ryan Holmes
Re: camera raw - beginner question
on Aug 7, 2013 at 1:48:18 pm

[Suzin Daly] "The camera I used is a borrowed Canon Rebel Ti4, 2012."

That's your problem. You'll need a minimum of Camera RAW 7.1 to access the T4i CR2 files.

http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras....

Looks like it's time to update your software! :-)

Ryan Holmes
http://www.ryanholmes.me
@CutColorPost


Return to posts index

Suzin Daly
Re: camera raw - beginner question
on Aug 8, 2013 at 5:41:19 pm

Ryan,

Thanks for the assistance. I appreciate the time you and others have put in to be of help.

Best
Sz


Return to posts index

<< PREVIOUS   •   VIEW ALL   •   PRINT   •   NEXT >>
© 2017 CreativeCOW.net All Rights Reserved
[TOP]