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Zoom F8 crashing

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Daniel Waldron
Zoom F8 crashing
on Jun 19, 2017 at 7:16:29 pm

Our Zoom F8 has crashed a few times now. While recording, the screen suddenly shows the time counter of “999:59:59” as if it were recording for almost 1000 hours. The recording does not stop, and the count of available space on the SD cards remains accurate and declining as normal but the recorder won’t stop or power down. The only option is to pull all power sources out which does not close the audio files properly so data is lost or corrupted. See attached image showing this. It's possible one of the cards is bad and that's causing the whole thing to crash, so we're running a test now but wanted to see if anyone else had a similar experience.



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Eric Toline
Re: Zoom F8 crashing
on Jun 20, 2017 at 2:36:03 am

I would suggest a call to Zoom tech support in NY.

"I push the RECORD button and hope for the best"


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Ty Ford
Re: Zoom F8 crashing
on Jun 22, 2017 at 6:35:39 pm

Hello Daniel and welcome to the Cow Audio Forum,

Do you format the cards before each shoot?

Regards,

Ty Ford
Cow Audio Forum Leader

Want better production audio?: Ty Ford's Audio Bootcamp Field Guide
Ty Ford Blog: Ty Ford's Blog


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Daniel Waldron
Re: Zoom F8 crashing
on Jun 22, 2017 at 7:13:03 pm

Thanks Ty. Yes, we do format the cards before use. Since posting, we've experienced the issue with a new pair of cards. We also did contact Zoom about the problem, but I was hoping in the meantime that if this was a known issue then there was a fix, if not at least an explanation. Coming up empty so far I'm afraid.


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Jim Wilcox
Re: Zoom F8 crashing
on Jun 23, 2017 at 4:07:50 pm

Daniel,

Probably a long shot, but are you running the latest available firmware 3.2.0 available on the zoom site. I recall having a separate unrelated issue with my H6 a few years ago (right after the H6 was available and right after I purchased it) and noted it was not on the latest version.


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