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Protools 9.0.2 on MAc. Keyboard shortcut issues.

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Sarah Bright
Protools 9.0.2 on MAc. Keyboard shortcut issues.
on May 11, 2011 at 7:29:52 am

Hi guys,
Having a few problems with Protools 9 on our Mac.
The shortcuts that are standard with Protools were working fine UNTIL we installed the Aiptek Premium II (http://www.amazon.co.uk/Aiptek-SlimTablet-600U-Premium-Digitizer/dp/B001IX3YUQ).

Now half the basic shortcuts won't work at all. We've trashed the preferences and still they don't work.


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Ty Ford
Re: Protools 9.0.2 on MAc. Keyboard shortcut issues.
on May 11, 2011 at 12:29:43 pm

Hello Sarah and welcome to the Cow Audio Forum.

I think you may have to reassign the short cuts. Check the Digidesign DUC for more info.

Regards,

Ty Ford

Want better production audio?: Ty Ford's Audio Bootcamp Field Guide





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Jean-Christophe Boulay
Re: Protools 9.0.2 on MAc. Keyboard shortcut issues.
on May 11, 2011 at 1:12:12 pm

Hi Sarah,

That's a mighty weird issue you have there. That sounds very specific to the hardware or its drivers. A quick search didn't turn up any drivers for this tablet from AipTek, so that wouldn't be it. Did you install any software for the tablet?

Does the installation of the tablet also affect keyboard behaviour in other software? Does the strange behaviour disappear if you remove the tablet? One thing worth checking is your keyboard language system setting. Some software is very sensitive to that (not sure about PT9) and will only work correctly with the US keyboard setting. Some control devices change that setting when installed, so that might be it.

If this little troubleshoot gets you nowhere, I suggest you come over to the PT9 Mac forum on http://duc.avid.com/ an inquire there. There are more users, so a better chance that someone will have encountered that specific hardware.

IHTH,

JC Boulay
Technical Director
Audio Z
Montreal, Canada
http://www.audioz.com


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Alain Koffi Sessi
Re: Protools 9.0.2 on MAc. Keyboard shortcut issues.
on May 11, 2011 at 8:53:38 pm

Hi Sarah,

You may be having driver compatibility issues. The tablet is designed to interact with applications on your system and I suspect that it automatically key-mapped the standard functions of Pro Tools. I will look in the Tablet's software preference and exclude Pro tools. In addition to the DUC, I will also suggest checking gearslutz (http://www.gearslutz.com).

Alain Koffi Sessi
Sound Designer


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