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.R3D corrupt after several months of working fine?

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Bella Gavelin
.R3D corrupt after several months of working fine?
on Aug 29, 2017 at 11:22:30 am

A red one(.r3d) file that has been working fine in my project in Premiere for several months, has now decided not to work (can not render or export in premiere). Have had a support case with Adobe for over two weeks and nothing seems to help so now I'm thinking it might not be adobes fault. (It plays through fine in both premire and red player)

Today I tried opening it in Resolve and noticed that it says "media offline" for one frame in the middle of the clip. So I guess it has become corrupt? All the neigbouring files work fine.

- How and why does a .r3d file become corrupt?
- Can anything be done?

bella


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Eric Santiago
Re: .R3D corrupt after several months of working fine?
on Aug 29, 2017 at 11:28:00 am

Have you tried opening it in REDCINE?
You can find the problem frame and hopefully render a portion that works.


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Bella Gavelin
Re: .R3D corrupt after several months of working fine?
on Aug 30, 2017 at 7:43:06 am

In Redcine now and it will not play the latter half of the clip. it skips back to the start. Then if I keep trying to push it either the program crashes or the clip freezes completley. Feeling pretty f*cked... No way to, I don't know, rebuild/verify the clip or something?

bella


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Brent Marginet
Re: .R3D corrupt after several months of working fine?
on Sep 9, 2017 at 5:17:37 am

Why would you not have a backup of the clip(s).
Read my MOTO.

"MY MEDIA/PROJECT MOTO: If you think three copies of your media or project are enough.
Take a moment to place a value on them and then maybe add two more.
Hard Drives are now stupidly cheap. A RE-SHOOT AND YOUR TIME AREN'T."


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Bella Gavelin
Re: .R3D corrupt after several months of working fine?
on Sep 11, 2017 at 7:36:55 am

Went back to the original harddrive and it was the same. Too weird to understand. Since as I say, it had worked fine for sooo long!

Anyway, this has come to an end now. I sent it to the red support and their last resort was that they could rebuild it for 100 pound an hour, takes about 5 hours and rarely works. We have cut the clip before the corrupted frames and if more problems arise we will delete it.

bella


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Brent Marginet
Re: .R3D corrupt after several months of working fine?
on Sep 11, 2017 at 2:59:01 pm

That's horrible. Red should do that for free.

Have you tried removing the Red Codec and Re-Installing it or just updating all of the Red Software. Maybe something's corrupt the Codec.

"MY MEDIA/PROJECT MOTO: If you think three copies of your media or project are enough.
Take a moment to place a value on them and then maybe add two more.
Hard Drives are now stupidly cheap. A RE-SHOOT AND YOUR TIME AREN'T."


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