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AVI files in Dropboc

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Victoria Guzik
AVI files in Dropboc
on Jun 20, 2017 at 4:07:11 am

I am sending several avi files edited in Premiere Pro cs6 to a theater group using dropbox. I have sent out to over eighty members these files and I have one member that cannot open the file from the entire group. When I asked her to forward the email back to me, I received the dropbox file with no where to click and open it. Unfortunately, she doesn't seem to understand when I question her about what system she is using, etc. because she doesn't reply to my questions. Any suggestions as to what I can do to try to get her to receive these files? Thank you.\

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Jeff Pulera
Re: AVI files in Dropboc
on Jun 20, 2017 at 1:51:06 pm

Hi Victoria,

I wonder if she is on a Mac? I don't believe Macs can play .avi files. Beyond that, I would question the use of an .avi file in the first place for delivery - is there a specific need for the format to be .avi ? For electronic delivery, .mp4 is the usually the best choice because the files are much smaller than .avi and an .mp4 should be universally playable on PC, Mac, tablet, etc.


Jeff Pulera
Safe Harbor Computers

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