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Upgraded RAM problem fixed

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Eric Merklein
Upgraded RAM problem fixed
on Jun 9, 2017 at 3:18:46 pm

I installed new 32 gigs of RAM, up from 16, and this caused Pro 2017 not to work properly. No audio, constant crashing.

The fix is to reset permissions to all Adobe files so it can access the new memory. I found this out when a great support person took control of my system.

I never saw this on any help blog.

It is a multi step process that should be published front and center on all Pro Help sites.


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andy patterson
Re: Upgraded RAM problem fixed
on Jun 10, 2017 at 6:54:29 am

Sounds like it.

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