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Andrew Tucker
Corrupt Project File - Still Opens - Solution for exporting MetaDate to Save Edit
on May 25, 2017 at 3:29:17 pm

First off, I just want to say Thank you to all of you that take the time to assist in these forums and come up with Solutions. You guys are truly the greats! I apologize for the upcoming length of the post but I wanted to be as detailed as possible.

Working in Premiere Pro CC(2017 1.1) and After Effects CC(14.2.198). I am working off of two hard drives (Probably not the greatest drives but it is what work provided). My project is rather large (45 Minutes) with a lot of footage. I am an internal video specialist at a Construction Company(Before I got here, files were all over the place, I still don't feel like I have created a good Data Managing process).

THE PROBLEM:
I believe my project file is corrupt. The "Indexing and Conforming" (Blue Bar, lower right corner) bar gets stuck in different locations each time I re-open the Project File. Yellow Media Pending is found on a few clips but not all. It also is on the After Effects, Dynamic Links that I have, which are about 10 clips(Which may be the whole issue.)
I am no longer able to use Dynamic Link. Importing just gives me a loading wheel and trying to re-link the old ones causes Premiere to crash. (For Premiere and After Effects, I keep my project Files on Flash Drives and Work off of those. Is this bad etiquette?)

My Creative Cloud application shows no updates that are needed. Solutions I have currently tried are Uninstalling Premiere Pro and Re-Installing. Trying Multiple computers (same issue on each.) Using past project files for this project. (But not with the versions they were created on.)

My guess is it may be the hard drive that gets caught up trying to do the thinking but I think it may have corrupted the project file.

THE QUESTIONABLE SOLUTIONS:????????
Would there be a way to export a "timing" of the timeline using an EDL or AAF(never have used either before) and import it into a brand new project file? Copy all media that I need over to "ONE" hard drive(Video,Audio,Logos,etc) and place the PR and AE project files on that same hard drive, along with scratch disks.
Or Cut out using "Dynamic Link." Make "Animation" Exports in AE and Import them into PR.
I feel that, either way, I probably need to move my assets to another hard drive rather then it trying to look at two at the same time.

Apologies for the long Post. Thank you in advance.


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Jamie Pickell
Re: Corrupt Project File - Still Opens - Solution for exporting MetaDate to Save Edit
on May 25, 2017 at 8:16:10 pm

Andrew,

It would be helpful if you gave us the specs of your setup. PC or Mac? Amount of RAM, size and speed of hard drives, how the drives are connected (internal, USB 3.0, thunderbolt, etc.)

Couple of comments just based on your initial information.
1. When you say your project file is on a Flash drive, do you mean you're running it off of a thumb drive plugged into a USB port? If so, you really should run the project file off of a hard drive, either the system drive or the drive where your media is stored. I usually run the project file off of a drive separate from the media drive and then backup the project file at the end of my work day to either DropBox or another drive.

2. Your issue with the system locking up could be due to a small amount of RAM on your system vs. the amount of assets (every last bit of media including cache files, pek files, etc.) that Adobe is trying to keep track of. I discovered a couple of years ago that Premiere starts locking up when you hit 12,000 assets and only 32GB of RAM. You can rack up those asset numbers quickly on large projects.

3. The work around I used for the problem I encountered in #2 was to create a new project and then only import my most recent sequence (use the media browser to do this). This brought in only the assets I was currently using and this pared down the project significantly. It will also respect the bin structure you established in relation to how you have all your media organized.

Hope this helps,
Jamie



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Andrew Tucker
Re: Corrupt Project File - Still Opens - Solution for exporting MetaDate to Save Edit
on May 25, 2017 at 8:40:37 pm

Jamie,

Thank you very much for your response. It is much appreciated. I feel that I have a good Data Management system(not great) but it is the one thing I would like to be nearly perfect at, since that keeps the ship moving. So I am open to any suggestions or recommendations.

The specs on my iMac is:
macOS Sierra - v 10.12.5
4GHz Intel Core i7
32 GB Memory (1867MHz DDR3)
AMD Radeon R9 M395X 4096MB - Graphics

HardDrive:
https://www.amazon.com/Seagate-Backup-Desktop-External-STCA3000101/dp/B0082...
I do not believe that is a 7200 RPM sadly. But it is what work provided.
USB 3.0


My process used to be using the flash drive to hold the Project File but for the past 2 years I have been just working OFF of them. Which I realize isn't good. I will start using the Project File Folder I created on my desktop to copy them over.
From being in the construction field I have obtained A LOT of footage and from the past I've obtained all of the different files the company they outsourced to. I'm not really sure what a good practice would be of where to keep all of these files. I am wondering if I should keep "Jobsite" video (which has the most) exclusive to one hard drive and then have another hard drive for footage I capture in the office or at events. I am wondering if I should put Graphic exports, Photos, and audio on that other one as well.
I did try importing into a new sequence but the new project crashed. I will have to give it another try since I have turned the Dynamic Links Offline. I can still work in the Project File with no issue except Importing Dynamic Links. The Indexing and Conforming bar is also stuck right at the very end. It never shows it loading fully. I feel like that has a lot to do with it since I used plenty of different formats.

Thank you,

Andrew


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Jamie Pickell
Re: Corrupt Project File - Still Opens - Solution for exporting MetaDate to Save Edit
on May 25, 2017 at 10:00:13 pm

Andrew,

Thanks for sharing your specs. Based on some of the Q&As on the Amazon site with regards to your hard drive, it looks like all the various versions except for the 4TB version are 7200RPM (Google the specs just to verify unless you still have the box it came in which should have the drive speed listed on it).

Couple of more questions:
1. How much space is left on your Seagate drive (should have at least 20% left in order run properly for video editing)?

2. What drive is your Media Cache set to dump to (to check go to Premiere Pro CC > Preferences > Media and check where the Media Cache is being written and where the Media Cache Database is being written)?

Ideally this should be a separate drive from both your system drive and your media drive. The media cache database and media cache can build up quickly and if they haven't been cleared in quite awhile it can be eating up space on your hard drive, particularly if it's set to the system drive. You can click the clean button to clear the database, but to remove the cache files, you'll need to do that manually. If the media cache has been set to the system drive, you can find it by going to the Finder, holding down the Option key and selecting the Go menu > Library (this item is hidden unless you hold down the option key). Once the window is open, go to Application Support > Adobe > Common > Media Cache Files. Select the folder and right-click on it and select Get Info. This window will tell you how much data is in this folder.
You can do a couple of things at this point, you can either select all the items in the folder, send them to the trash and empty it (after you've already closed Premiere Pro) OR you can move the Common folder to another drive (not your system drive or media drive and one that has at least USB 3.0 connection) and then inside Premiere Pro, change the media cache to write to this new location for the Common folder (set the Common folder has the location and not the Media Cache Files folder otherwise it will create a new Media Cache Files folder inside the existing Media Cache Files folder). Personally, I would go with option 2 if this is your first time doing this (multiple reasons why, but won't get into them).
Once you've copied the folder to the other drive and then set the Media Cache to write to this new location, THEN you can move the Media Cache Files folder that is still on the system drive to the trash and empty the trash (do this with Premiere not running). When you re-launch Premiere having already set the Media Cache to the new location BEFORE deleting the Media Cache from the system drive, then it should see that your cache is in the new location. If the system drive is not where you are writing the media cache, but instead are writing to your media (Seagate) drive, do the same steps except you won't need to use the Go Menu, just see where it's currently set in your preferences and copy the folder listed to the drive that you will now use for writing the cache to.

3. Do you have Automatic audio waveform generation checked (go to Premiere Pro CC > Preferences > Audio and see if the box is checked)?
If this is checked, it will generate waveforms for every piece of audio in your project and depending on how much has been done previously, this can take quite awhile. I usually have this unchecked on large projects with lots of long takes of audio (interviews for example). Once you uncheck this box, the change won't take effect until you re-start Premiere.

Hope this helps,
Jamie



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