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Premier pro crashes on render or export

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Doug Chapin
Premier pro crashes on render or export
on Jan 31, 2017 at 6:19:27 pm

Here is the error i get this jsut started happening today when exporting and rendering


Anonymous UUID: 7394E416-1819-F790-D41C-ECDAB20C592D

Tue Jan 31 11:15:57 2017

*** Panic Report ***
panic(cpu 7 caller 0xffffff802dfcbe03): Kernel trap at 0xffffff7fb0454f69, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000100000217, CR3: 0x0000000002b72035, CR4: 0x00000000001626e0
RAX: 0xffffff7fb04c16f0, RBX: 0x00000000ffffffff, RCX: 0x00000000ffffffff, RDX: 0x0000000000000000
RSP: 0xffffff921c7fb0f0, RBP: 0xffffff921c7fb120, RSI: 0xffffff8052aaf438, RDI: 0xffffff8052aaf400
R8: 0xffffff804f992000, R9: 0xffffff921c7db008, R10: 0xffffff921c712bf0, R11: 0xffffff921c712c20
R12: 0xffffff8052aaf400, R13: 0x0000000000000008, R14: 0x00000000ffffffff, R15: 0xffffff8052aaf400
RFL: 0x0000000000010202, RIP: 0xffffff7fb0454f69, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x0000000100000217, Error code: 0x0000000000000000, Fault CPU: 0x7, PL: 0

Backtrace (CPU 7), Frame : Return Address
0xffffff921c7fad80 : 0xffffff802ded7b92
0xffffff921c7fae00 : 0xffffff802dfcbe03
0xffffff921c7fafe0 : 0xffffff802dfe9ba3
0xffffff921c7fb000 : 0xffffff7fb0454f69
0xffffff921c7fb120 : 0xffffff7fb03d6f55
0xffffff921c7fb160 : 0xffffff7fb03e91cf
0xffffff921c7fb1a0 : 0xffffff7fb0499c3b
0xffffff921c7fb8f0 : 0xffffff7fb049f391
0xffffff921c7fb9f0 : 0xffffff7fb03e7840
0xffffff921c7fba60 : 0xffffff7fb03e747b
0xffffff921c7fba80 : 0xffffff7fb03e90a1
0xffffff921c7fbab0 : 0xffffff7fb049e2cc
0xffffff921c7fbad0 : 0xffffff7fb03f2a8c
0xffffff921c7fbb10 : 0xffffff7fb03f4137
0xffffff921c7fbba0 : 0xffffff7fb03f4eaf
0xffffff921c7fbbe0 : 0xffffff802e4dcf17
0xffffff921c7fbd20 : 0xffffff802df950a0
0xffffff921c7fbe30 : 0xffffff802dedc303
0xffffff921c7fbe60 : 0xffffff802debf938
0xffffff921c7fbea0 : 0xffffff802decf6e5
0xffffff921c7fbf10 : 0xffffff802dfb625a
0xffffff921c7fbfb0 : 0xffffff802dfea3c6
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(205.11)[569DA297-BC38-35C0-B909-6E8686BE0928]@0xffffff7fb03d6000->0xffffff7fb0441fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[274140D4-A37E-3A38-A9F2-27366EBF9421]@0xffffff7fae72c000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[A360453D-2050-3C49-A549-AC0DD5E87917]@0xffffff7faeaa9000
com.apple.GeForce(10.1)[DAC82130-0D0F-33E5-9BF8-F4A33776B5A3]@0xffffff7fb0450000->0xffffff7fb04ecfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[274140D4-A37E-3A38-A9F2-27366EBF9421]@0xffffff7fae72c000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[4EB2843C-C821-3AD0-B333-575FD6ED6FB1]@0xffffff7faeaf0000
dependency: com.apple.nvidia.driver.NVDAResman(10.1.0)[7C8DF8B7-32F9-3EFF-9B5A-E8EAD8EB3A42]@0xffffff7faeb07000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[A360453D-2050-3C49-A549-AC0DD5E87917]@0xffffff7faeaa9000
dependency: com.apple.iokit.IOAcceleratorFamily2(205.11)[569DA297-BC38-35C0-B909-6E8686BE0928]@0xffffff7fb03d6000

BSD process name corresponding to current thread: WindowServer

Mac OS version:
15G1217

Kernel version:
Darwin Kernel Version 15.6.0: Mon Jan 9 23:07:29 PST 2017; root:xnu-3248.60.11.2.1~1/RELEASE_X86_64
Kernel UUID: 0BADD3CA-3553-380F-8A09-3B02BA961B45
Kernel slide: 0x000000002dc00000
Kernel text base: 0xffffff802de00000
__HIB text base: 0xffffff802dd00000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)

System uptime in nanoseconds: 2384803573392
last loaded kext at 44153068248: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7faef4e000, size 69632)
last unloaded kext at 167231599368: com.apple.driver.AppleUSBMergeNub 900.4.1 (addr 0xffffff7faf448000, size 12288)
loaded kexts:
org.virtualbox.kext.VBoxNetAdp 5.0.18
org.virtualbox.kext.VBoxNetFlt 5.0.18
org.virtualbox.kext.VBoxUSB 5.0.18
org.virtualbox.kext.VBoxDrv 5.0.18
com.nvidia.CUDA 1.1.0
com.apple.filesystems.msdosfs 1.10
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 110.22.0
com.apple.driver.ApplePlatformEnabler 2.6.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 274.12
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleHDA 274.12
com.apple.iokit.IOBluetoothSerialManager 4.4.6f1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.GeForce 10.1.0
com.apple.driver.AppleIntelHD4000Graphics 10.1.4
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleHV 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.6f1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleMuxControl 3.12.9
com.apple.driver.AppleIntelFramebufferCapri 10.1.4
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleUSBTCButtons 245.4
com.apple.driver.AppleUSBTCKeyboard 245.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
com.apple.driver.AppleSDXC 1.7.0
com.apple.iokit.IOAHCIBlockStorage 2.8.5
com.apple.driver.AirPort.Brcm4360 1040.1.1a6
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 181
com.apple.driver.IOBluetoothHIDDriver 4.4.6f1
com.apple.driver.AppleHIDKeyboard 181
com.apple.iokit.IOUSBUserClient 900.4.1
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 274.12
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSerialFamily 11
com.apple.nvidia.driver.NVDAGK100Hal 10.1.0
com.apple.nvidia.driver.NVDAResman 10.1.0
com.apple.iokit.IOSurface 108.2.3
com.apple.driver.CoreCaptureResponder 1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.6f1
com.apple.iokit.IOBluetoothFamily 4.4.6f1
com.apple.driver.AppleHDAController 274.12
com.apple.iokit.IOHDAFamily 274.12
com.apple.iokit.IOAudioFamily 204.4
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.12.9
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.iokit.IOAcceleratorFamily2 205.11
com.apple.AppleGraphicsDeviceControl 3.12.9
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1
com.apple.driver.AppleUSBMultitouch 250.5
com.apple.iokit.IOUSBHIDDriver 900.4.1
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.driver.CoreStorage 517.50.1
com.apple.driver.AppleThunderboltDPInAdapter 4.1.3
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3
com.apple.driver.AppleThunderboltPCIUpAdapter 2.0.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 4.0.4
com.apple.iokit.IOThunderboltFamily 6.0.2
com.apple.iokit.IO80211Family 1110.26
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.driver.usb.AppleUSBEHCI 1.0.1
com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBXHCI 1.0.1
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417.4
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro10,1, BootROM MBP101.00EE.B0B, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.3f35
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.21.95.175.1a6)
Bluetooth: Version 4.4.6f1 17910, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@195,0,0
Serial ATA Device: APPLE SSD SD512E, 500.28 GB
Serial ATA Device: ST2000LM007-1R8174, 2 TB
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 3.0 Bus
USB Device: USB Optical Mouse
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
Thunderbolt Device: HD-PATU3, BUFFALO INC., 3, 5.1


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Jon Doughtie
Re: Premier pro crashes on render or export
on Jan 31, 2017 at 8:38:28 pm

A coder or developer might be able to make something of that; not so much the rest of us.

What most of us can use to help you is much more detail about your system (see my signature as an example). Also include the exact version number of the Adobe software you have, and if there have been any recent installs (or uninstalls) on your system.

System:
Dell Precision T7600 (x2)
Win 7 64-bit
32GB RAM
Adobe CC 2015.02 (as of 6/2016)
256GB SSD system drive
4 internal media drives RAID 5
Typically cutting short form from HD MP4 and P2 MXF.


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