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Hard Drive Recovered but No Access to Adobe Software

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Tim Miller
Hard Drive Recovered but No Access to Adobe Software
on Nov 28, 2016 at 10:03:44 pm

Hello fellow members in the pasture!

Recently, my iMac, OSX 10.9.5 crashed. Through a Mac repair store I was able to recover the contents of the hard drive. It required that the tech reinstall the OSX. They isolated my hard drive contents in one folder for me. Everything is there, even in the correct folders and such. However, when I try to access my Adobe Production Premimum package software, I get an "Error 16" message. Anyone encounter something like this before? Thanks for any help you can give.

Tim
Owen County, Indiana


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Chris Wright
Re: Hard Drive Recovered but No Access to Adobe Software
on Nov 29, 2016 at 2:08:03 am

try adobe's cleanup tool and reinstall all adobe software. a partial recovery of a partition isn't going to have installed files properly working just copying and pasting folders around. also, since this is a fresh install, make sure permissions are setup as well.

cleaner tool
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-prob...

mac permissions setup
https://blogs.adobe.com/creativecloud/permissions-mac-os-start-adobe-applic...


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