I haven't edited video in a while, so I may be a little green here. I am trying to do a project withPP 2017 and a Canon HD10.
I can import video into PP, but can't import the audio. I get a few errors during import, but I also get a dialogue window that says I have to click it to install the dolby codec. Anyway, video comes in and I don't get any audio.
I am using a 2013 8 core mac pro, Yosemite, with PP 2017. I can't select and copy the error messages, or the dolby codec dialogue box.
Am I using outdated hardware?
Any thought would be appreciated.
MBP 2.4GHz 4MB RAM, 30"cine, MAC PRO 2.6 8 core 6GB RAM, Mbox, Neumann TLM-103, FCP HD 7. Pro Tools 8, Adobe Creative Suite, Reason 3.0, Macromedia Studio, ProAnimator, HVX200 with Firestore v4.0
If I remember correctly the Dolby codec has been deprecated and it should use the Dolby decoder that's in the OS. I would probably try to transcode the footage to a format that works and see if the camera has any options for different audio recording formats.