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Major problem. Video out of sync on laptop only. Fine on desktop

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Bryce Douglass
Major problem. Video out of sync on laptop only. Fine on desktop
on Feb 21, 2019 at 2:30:33 am

hello,

this has been baffling me all day. I started a project on my desktop pc. Edited part of it. It Plays Fine on desktop. The project and media files are all on an external ssd. I went away from my main studio for a few days. I hitched up the external ssd to my laptop. Both desktop and laptop are windows 10 pro version. All the same version of premiere. 2018. On my laptop in premiere one section is out of sync with the video. No marker indicator it’s out of sync. It’s also out of sync in the source window But it’s not out of sync if I play the video file directly in VLC, windows media player etc. only out of sync in premiere. I then didn’t save the file and when I returned back to my main studio and plugged in the external ssd to my desktop all of the sudden the part that’s out of sync on my laptop is perfectly In sync on the desktop. What is going on?

I need my laptop from time to time to edit when I’m not at main studio.

Thanks,

Bryce


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Jon Doughtie
Re: Major problem. Video out of sync on laptop only. Fine on desktop
on Feb 21, 2019 at 12:02:49 pm

We need more info on each system (hardware like RAM, processor, etc.) before we can hazard a guess. How is your SSD connected to the laptop? Also, what wrapper/codec is timeline footage and renders?

System:
Dell Precision T7600 (x2)
Win 7 64-bit
32GB RAM
Adobe CC 2017.1 (as of 8/2017)
256GB SSD system drive
4 internal media drives RAID 5
Typically cutting short form from UHD MP4, HD MP4, and HD P2 MXF.


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Bryce Douglass
Re: Major problem. Video out of sync on laptop only. Fine on desktop
on Feb 21, 2019 at 12:39:49 pm

The SSD external on the laptop is plugged in via USB C which also has a cable to convert USB C to USB 3 since my desktop doesn't have USB C port. Both laptop and desktop are windows 10 pro 64 bit machines.

says video previews on both machines are AVC-Intra Class100 1080p in the sequence settings.


SPECS

Laptop Specs

GeForce GTX 1060 3 GB GDDR5
Intel Core i7 8th Gen 8750H (2.20 GHz)
16 GB Memory 1 TB HDD 128 GB M.2 SATA SSD
15.6" 1920 x 1080 eDP IPS-Level 45% NTSC
15.07" x 10.23" x 1.16" 4.80 lbs.
1 x Mini DisplayPort 1 x HDMI (4K @ 60Hz)
1 x USB 3.1 Gen 1 Type-C
2 x USB 3.1 Gen 1 Type-A
1 x USB 2.0

Desktop Specs

CPU
Intel Xeon E3 1270 @ 3.60GHz
Skylake 14nm Technology
RAM
16.0GB Dual-Channel Unknown @ 1063MHz (15-15-15-36)
Motherboard
Dell Inc. 09WH54 (U3E1)
Graphics
LG TV (1920x1080@30Hz)
SHARP HDMI (1768x992@30Hz)
4095MB NVIDIA Quadro M4000 (NVIDIA)
Storage
465GB Western Digital WDC WDS500G1B0A-00H9H0 (SSD)
1863GB Western Digital WDC WDS200T2B0A-00SM50 (SSD)
2794GB Western Digital WDC WD30EZRX-00SPEB0 (SATA)
2794GB Western Digital WDC WD3003FZEX-00Z4SA0 (SATA)
931GB Western Digital WDC WDS100T1B0A-00H9H0 (SSD)
9314GB Seagate ST10000D M0004-1ZC101 USB Device (USB (SATA))
14GB Freecom Portable USB USB Device (USB)

Bryce


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