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audio not imported with video everytime

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Marwan Benomar
audio not imported with video everytime
on Jan 16, 2019 at 1:03:39 pm

i can't reply to my last post i don't know why but there is no option for that that why i recreat my post with the information that i been asked for.

first of all that my problem

everytime i want to add video to my project i have to restart AP in order for audio to be imoprted with the video.

system informations:

Homebuilt computer
win10-64bits
64gb ram
adobe premiere cc2015.0 - 9.0.0+247 build
1tb SSD
1 internal drive 5tb
typical cutting from h.264 mp4 24fps full hd (1920x1080)


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Joe Barta IV
Re: audio not imported with video everytime
on Jan 16, 2019 at 2:28:13 pm

Are you using the Import function or drag-and-drop?
Premiere doesn't always like the drag-and-drop method with some file types, it loses the audio.

Joe

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Todd Perchert
Re: audio not imported with video everytime
on Jan 18, 2019 at 8:14:23 pm

In fact, the best method is to drag from Media Browser. I usually shortcut import by using CMD-I, but some things are better done through Media Browser.
TC


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