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Premiere pro - Canon 5d footage much darker, black line at the bottom

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Amélie Ravalec
Premiere pro - Canon 5d footage much darker, black line at the bottom
on Nov 22, 2018 at 3:56:34 pm

Hi

I've been editing a documentary on Premiere Pro for the last two years. Since about a year, I have had an issue with all the footage that was shot on Canon 5d (about half of the film). It now appears much darker, more saturated with the blacks completely crushed, and there is a black line at the bottom. This is not on the footage, it only appears in Premiere Pro. Anyone else had the same issue? I contacted customer support 4 times and they didn't help, they told me 'it will be fixed next year'.

Can anyone help please? I need to output the film to grade this week. I tried exporting a Prores and exporting an XML for Resolve but the colours shows all wrong in both cases.

Thanks


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Vince Becquiot
Re: Premiere pro - Canon 5d footage much darker, black line at the bottom
on Nov 22, 2018 at 9:01:21 pm

Have you tried creating a new project and re importing the old project into it? Deleted cache folders?

Vince Becquiot

Indigo Live | Kaptis Media

San Francisco Bay Area


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Tom Smith
Re: Premiere pro - Canon 5d footage much darker, black line at the bottom
on Nov 22, 2018 at 11:05:16 pm

Try clearing the cache to repopulate new reviews, sounds like something went awry after an update.


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