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Alpha options Greyed out (Modify, Interpret Footage)

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Lane Steve
Alpha options Greyed out (Modify, Interpret Footage)
on Sep 24, 2018 at 10:32:16 pm

Hello,

A client is having trouble using an asset I made for him. The file is an export from after effects as a PNG video, with transparency. When I download the footage and put it in premiere, the black background goes away and works as expected. When he imports it, the black background does not show up. I told him to right click in project panel, Modify - Footage - Alpha Channel. None of his boxes are checked and they are all greyed out.

Any ideas here?


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Jon Doughtie
Re: Alpha options Greyed out (Modify, Interpret Footage)
on Sep 25, 2018 at 3:07:34 pm

What app is he importing into? Is it something that does not support alpha channel?

System:
Dell Precision T7600 (x2)
Win 7 64-bit
32GB RAM
Adobe CC 2017.1 (as of 8/2017)
256GB SSD system drive
4 internal media drives RAID 5
Typically cutting short form from UHD MP4, HD MP4, and HD P2 MXF.


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