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Can't Log Into Team Projects

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Mark Crenshaw
Can't Log Into Team Projects
on Apr 13, 2018 at 6:15:04 pm

HP Z800 12 core, Win 7 Pro 64bit, 16 gig Ram. Nvidia FX3800, Premiere Pro 12.1.

We've been having major headaches with Team Projects. The latest is I can't log into Team Projects service. It failed during a project load, then no projects were listed and now, it hangs up on the Login dialog.

I've logged out of CC App, logged back in...no change. Internet is good.

Anyone else seeing this issue?

Thanks,
Mark


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Dave LaRonde
Re: Can't Log Into Team Projects
on Apr 13, 2018 at 6:47:25 pm

It's hard to know. Because of all its issues, so few people use Adobe Team that there isn't a lot of experience with it to be had.

Dave LaRonde
Promotion Producer
KGAN (CBS) & KFXA (Fox) Cedar Rapids, IA


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Mark Crenshaw
Re: Can't Log Into Team Projects
on Apr 13, 2018 at 7:33:27 pm

Thanks Dave.

Restarting my machine, NAS and switch has solved it. Now media mapping/relinking is the headache of the hour.

Mark


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Benson Gardner
Re: Can't Log Into Team Projects
on Apr 16, 2018 at 5:13:15 pm

Rebooting my machine solved the same issue for me.

~~
Benson Gardner
Senior Video Producer, Wis. Dept. of Public Instruction


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