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Unable to Sync Audio in Premiere Suddenly?

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James Carver
Unable to Sync Audio in Premiere Suddenly?
on Apr 1, 2018 at 7:21:14 pm

I've tried to sync externally recorded audio with video audio with the latest version of Premiere CC (v.12.0.1) and either nothing happens or I get an error that says "could not synchronize clips because a match could not be found". I have cleared my media cache and nothing happens.

Is there a fix or workaround for this?

I tried the same process using my older version of Premiere (v 2015.4) and it works as expected the first time with no hassle.

iMac 27" Late 2013
32 GB 1600 MHz DDR3
3.5 GHz Intel Core i7
NVIDIA GeForce GTX 780M 4096 MB


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Dave LaRonde
Re: Unable to Sync Audio in Premiere Suddenly?
on Apr 2, 2018 at 2:27:47 pm

If you don't need the hit-and-miss, buggy new features in the latest version that tend to break previously smooth-running older features, just use the older version.

Or spend a lot of time troubleshooting. Your choice.

Dave LaRonde
Promotion Producer
KGAN (CBS) & KFXA (Fox) Cedar Rapids, IA


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James Barry
Re: Unable to Sync Audio in Premiere Suddenly?
on Apr 4, 2018 at 6:03:58 pm

What settings are you using to Sync? Are you using Audio>Mix Down?


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Ana Muether
Re: Unable to Sync Audio in Premiere Suddenly?
on Apr 23, 2018 at 9:55:51 pm

Hi James,

I'm suddenly having trouble syncing my audio and video files. Did you find a solution?


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