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generic error premiere cc2018 problem

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vera gkizelidou
generic error premiere cc2018 problem
on Mar 28, 2018 at 8:22:32 am

Hello ,

this has been posted before but i haven't find a solution yet .

mxf files located on external drive (exFAT)
files are from different 4k cameras (downgraded)
(the mxf files were created using davinci software , for each original file there are three files created , one with image and sound and two containing sound only -if this is relevant at all )
when importing from external disk files would take ages to import (on an imac)
after I moved them in the external drive files would import (almost) fine .

so after I moved the project to another pc there was this particular folder who wouldn't re-link no matter what ( generic import error)

I copied the folder to another external drive and the same files would link fine .

but after I moved the files to another location and tried to re-link them I would get the same error .

I copied the files again to another drive and the problem was solved again.

I tried to trash the preferences etc but that doesn't seem to solve the generic error problem .
Any suggestions ?
I'm on the edge of a mini nervous breakdown , cc2018 has been giving me all sorts of crazy problems


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Joseph Freeman III
Re: generic error premiere cc2018 problem
on Mar 30, 2018 at 2:59:29 am

Hi Vera,

Sounds like a read-write permissions issue with the hard drive folder... I suggest checking permissions, not only the project and files folders, but also the various Premiere Pro temp and auto-save folders.

Joseph


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