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Source Monitor and Program Monitor Showing Black Screen on Playback

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James Coe
Source Monitor and Program Monitor Showing Black Screen on Playback
on Jan 31, 2018 at 11:49:25 am

Yesterday I updated my Premiere Pro to the latest CC 2018 version. I created a new project this morning and imported video files as I normally would.

When I try to play the video files in the source monitor, the audio plays, but the screen stays black. This is the same in the program monitor when the footage is on the timeline.

If I try to export a frame from the source monitor, the frame exported isn't black, it's the correct frame from the footage, so it is recognising that the footage is there.

I have cleaned my media cache and restated computer since the updates, but nothing seems to be helping.

Hopefully someone here has the answer!


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