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Adobe Premiere Pro CC & Apple ARD

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Steven Trauger
Adobe Premiere Pro CC & Apple ARD
on Dec 20, 2017 at 1:41:42 am

Has anyone ever suffered performance issues when utilizing Apple Remote Desktop concurrently with Adobe Premiere Pro CC? If so, what steps have you taken to resolve it?

I have found that if I observe a client NLE on the network while that app is in use that all of a sudden the editor will experience lag when playing back content in their timeline.

To resolve it, one can either unplug the ethernet cable from the back of the editing computer or terminate the remote session in ARD.

So far I've been able to reproduce this issue on two different networks using a variety of Apple computer configurations...

Instances where ARD causes lag:

- Mac Pro Late 2013 model: 3.7 GHz Quad-Core Intel Xeon E5 w/12GB of memory and AMD FirePro D300 2048MB observing iMac Retina 5K Late 2015 model: 3.2GBz Intel Core i5 w/16GB of memory and AMD Radeon R9 M380 2048MB

- iMac Retina 5K Late 2015 model: 3.2GBz Intel Core i5 w/16GB of memory and AMD Radeon R9 M380 2048MB observing iMac Retina 5K Late 2015 model: 3.2GBz Intel Core i5 w/16GB of memory and AMD Radeon R9 M380 2048MB

- Mac Pro 2013 model: 3GHz 8-Core Intel Xeon E5 w/16GB of memory and AMD FirePro D700 6144MB observing MacBook Pro Retina Mid 2014 model: 2.6GHz Intel Core i5 w/8GB of memory and Intel Iris 1536MB

Instance where observing via ARD features no lag:

- MacBook Pro Retina Mid 2014 model: 2.6GHz Intel Core i5 w/8GB of memory and Intel Iris 1536MB observing Mac Pro 2013 model: 3GHz 8-Core Intel Xeon E5 w/16GB of memory and AMD FirePro D700 6144MB


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Dave LaRonde
Re: Adobe Premiere Pro CC & Apple ARD
on Dec 20, 2017 at 10:49:19 pm

I'm surprised that you can view that stuff AT ALL.

Dave LaRonde
Promotion Producer
KGAN (CBS) & KFXA (Fox) Cedar Rapids, IA


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Eric Santiago
Re: Adobe Premiere Pro CC & Apple ARD
on Dec 20, 2017 at 11:21:44 pm

From within the same network, I am able to view and control an Avid session.

I would honestly only do this to keep an eye on processes going on with mixdowns and renders.


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Jim Townley
Re: Adobe Premiere Pro CC & Apple ARD
on Dec 21, 2017 at 12:24:03 pm

I have been using ARD for over 10 years with my Macs here at the college. I started using it with FCP 7 and now Premiere (and all Adobe products). All of my computers are on a gigabit switch running all machines at 1000baseT. I have had problems with the computers I am looking at very rarely. And it was only with Pro Tools. I can watch as many computers as I like, anywhere from the 14 in my classroom to the entire system of 60 computers in all rooms, without a slow down.

If your machines are going through a gigabit switch on the Ethernet, I have no idea what is happening.

Jim Townley
Television Production
Chattahoochee Technical College
Marietta, GA


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Steven Trauger
Re: Adobe Premiere Pro CC & Apple ARD
on Dec 21, 2017 at 2:14:18 pm
Last Edited By Steven Trauger on Dec 21, 2017 at 2:47:44 pm

Same here, Jim. I'm using Cisco 2960G and 3560-X gigabit switches; maybe I'll try swapping out that 2960 and see if I notice any improvements.


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