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Error message when Exporting Media

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Bob Dix
Error message when Exporting Media
on Nov 26, 2017 at 11:12:40 pm

I get an Error message when Exporting Media, I have gone to PREFERENCES > MEDIA " Clean data base Cache", but it will not Export Any ideas ?



0_errorcompilingmovieunknownerrormessage.jpg

Bob Dix Photographer
Freelance Imaging & Video
AUSTRALIA


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Chris Wright
Re: Error message when Exporting Media
on Nov 26, 2017 at 11:50:51 pm

try exporting to another format like dnxhd.


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Bob Dix
Re: Error message when Exporting Media
on Nov 27, 2017 at 1:21:13 am

OK

Bob Dix Photographer
Freelance Imaging & Video
AUSTRALIA


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Ann Bens
Re: Error message when Exporting Media
on Nov 27, 2017 at 10:53:58 am

Why are you exporting to Mpeg Preview?

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Adobe Certified Expert Premiere Pro CS2/CS6/CC
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Bob Dix
Re: Error message when Exporting Media
on Nov 28, 2017 at 7:15:50 am
Last Edited By Bob Dix on Nov 28, 2017 at 7:33:58 am

That was a mistake.

I Exported as mpeg 2 blu-ray and it worked.


Thanks for the reply.
And in addition :

1. Re: Error compiling movie
kulpreet singh
Adobe Employee
kulpreet singh Employee Nov 28, 2017 12:41 AM (in response to Bob Dix)
Hi Bob,

I am sorry for this annoying issue. I can see that you have a Dell Precision T5500 with a Nvidia Quadro FX 3800 (thanks for sharing your system's specs under your profile). NVIDIA professional drivers no longer support this GPU (declared EOL).
I would suggest you to try a couple of troubleshooting steps from the document.
How to fix issues that cause errors when rendering or exporting

Thanks,
Kulpreet Singh
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2. Re: Error compiling movie
Bob Dix
Level 2
Bob Dix Nov 28, 2017 5:31 PM (in response to kulpreet singh)
Thanks Kulpreet Singh,

Yes, well I did get a note to say the Nvidia Driver had stopped working, but, then repaired itself.

Amazing in itself, I just completed a 23 minute production which in the end was perfect.

I must be lucky as the this system has been working without many issues for near 7 years, and nVidia only replaced the drivers 3 months ago. I also use a Dell Precision M6600 which may be more up to date.

And, yes '
How to fix issues that cause errors when rendering or exporting

I did do all that and Cleaned the cache, perhaps it all worked to fix the issue.


Regards,


Bob
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Thanks, Ann








Bob Dix Photographer
Imaging & Video Production
AUSTRALIA


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