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Audio Issues in CC 2018

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James Hammond
Audio Issues in CC 2018
on Oct 23, 2017 at 3:01:17 pm

Audio Muting When importing and previewing clips, the audio spontaneously mutes, and doesn't export when it's muted.

If i save, close the program and reopen, the audio works.

Export Media option doesn't load on click. this sometimes happens with After Effects as well, where certain things become unclickable. Ideas: Is there any way to revert back to 2017? instead of just reverting to CC 7? (I've been recording and editing with the same kind of footage and files for about a year)

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Crescent Diamond
Re: Audio Issues in CC 2018
on Nov 7, 2017 at 7:48:13 pm

Good to know about this issue before I upgrade. You can usually re-install the older versions in the CC app. Click on the little arrow to the left of the "update" button and you will see "other versions". You should be able to find the older version of 2017 that you want.

Thanks, Crescent D.

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